closed #47743
Water Utility Problems
711 E 1st ST
- Case Date:
- 9/28/2001
UPSET IN REGARD TO HIGH WATER
UPSET IN REGARD TO HIGH WATER
NO WATER
WANT WATER PRESSURE TEST
LOW WATER PRESSURE
Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.
OLD BLACK METER PIT CRUSHED WHILE MANN PLUMBING WORKING ON WATER SERVICE, WANTS NEW PIT DELIVERED
Mr. Carrico recent water bill was 3 times the normal rate. He later learned that Utilities had a list of people whose water bills increased drastically. Mr. Carrico is upset that no one informed him as soon as this was noticed so he could look into the problem. After he was informed, he called a plumber and it will be several days before they can work him in. He would like an adjustment to his bill.
HIT WATER LINE
Ms. Waitman called Cust. Rel. and stated that her water had a bleach smell. She is at Summit Point and has tried calling Summit Point with no success. She would like a call back from someone at CBU to explain.
THERE IS A BLACK PLASTIC PIPE, THAT IS 4" IN DIAMETER, THAT COMES OUT INTO FITZGERALD'S BACKYARD THAT COMES FROM HIS NEIGHBOR'S PROPERTY TO THE NORTH. FITZGERALD DOES NOT FEEL THAT THIS IS APPROPRIATE SINCE THE PIPE CAUSES EXCESS WATER POOLING INTO HIS YARD AFTER HEAVY RAINFALLS.