Customer requests water at residence tested. Has been sick and thinks it might be caused by his drinking water. SG called Dillman lab. D.S. will call customer to arrange for sample pick up.
NEEDS WATER SHUT OFF THEY HIT WATER SERVICE LINE
Customer was complaining that there was water gushing down Fairfax Road by the Speedway. When CBU repaired the line, the pressure when the line was turned back on, blew his hot water heater.
Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.
WATER IN BASEMENT.
LOW WATER PRESSURE SINCE CBU WORKED ON S LINCOLN STREET
No water.
Emergency water shut off
STORM DRAIN CANT HANDLE HEAVY RAINS, AND WATER FLOWS OVER IT
STANDING WATER IN BACK YARD