Case Date:

2/10/1999

Ms. Sheldon called to complain about water problem in her basement. 3 weeks. ago (approx. 1/23/99) CBU was called because of water backup in their basement. Tom Staley came out after the water receded. She was very upset because Tom Staley was very rude and even got up in her face and talked very loudly. A plumber was called. He found that there was a backup in the sewer line and called the City. Now they have 12" of raw sewage in their basement and cannot live at home.

Case Date:

2/9/1999

WATER STANDING IN STREET MOST OF THE TIME.

Case Date:

2/8/1999

WATER IS RUNNING ON ROGERS BACK TOWARDS THE ALLEY.

Case Date:

1/27/1999

Has had "milky" water for a few days.

Case Date:

1/25/1999

Customer telephoned 11:00am, 1/25/99. Requested copy of CBU drinking water data for a project his company (Star Enterprises) is working on for NASA. Faxed copy at 11:10. Customer received and called to say he would be by to pick up a hard cpy. Customer provided hard copy of data with a cover letter at 12:00, 1/25/99.

Case Date:

1/22/1999

STORM WATER DRAINING IN DITCH IS CAUSING HIS YARD BANK TO COLLASPE

Case Date:

1/20/1999

9th St. Park: Ditch is filling up w/leaves and water. Looks bad. Hates to keep calling & complaining bu worried about rain in forecast.

Case Date:

1/11/1999

WANT WATER HSUT OFF, PIPE BROKEN, AFTER HOURS CALL TAKEN BY COLNTROL

Case Date:

1/10/1999

BUSTED WATER PIPES INSIDE,AFTER HOURS CALL TAKEN BY CONTROL, WANT WATER SHUT OFF

Case Date:

1/7/1999

AFTER HOURS CALL-WANTS WATER SHUT OFF