closed #49536
Water Utility Problems
410 N Clark ST
- Case Date:
- 6/26/2001
WATER REPAIR IS BEING DONE, AND MOUND OF DIRT IS IN HER YARD. WHEN WILL YARD WORK BE DONE
WATER REPAIR IS BEING DONE, AND MOUND OF DIRT IS IN HER YARD. WHEN WILL YARD WORK BE DONE
WATER IS YELLOW, WANTS IT CHECKED
DIRTY WATER
ran over water meter broke cap
DIRTY WATER
WANTS WATER TURNED ON AFTER HOURS
LOW WATER PRESSURE
CUSTOMER SAID THE WATER TASTES AND SMELLS SO BAD - THEY HAVE NOT DRANK IT FOR 3 DAYS.
Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.
LEAK IN BETWEEN BUILDING AND HIS WATER BILL IS NOT HIGH PLEASE CHECK LEAK