closed #66707
Water Quality
715 E Hunter AVE
- Case Date:
- 8/23/1997
TURN ON WATER AFTER HOURS CALL OUT
TURN ON WATER AFTER HOURS CALL OUT
TURN ON WATER AFTER HOURS
UPSET IN REGARD TO HIGH WATER
Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.
OLD BLACK METER PIT CRUSHED WHILE MANN PLUMBING WORKING ON WATER SERVICE, WANTS NEW PIT DELIVERED
Mr. Carrico recent water bill was 3 times the normal rate. He later learned that Utilities had a list of people whose water bills increased drastically. Mr. Carrico is upset that no one informed him as soon as this was noticed so he could look into the problem. After he was informed, he called a plumber and it will be several days before they can work him in. He would like an adjustment to his bill.
WATER ON FLOOR FROM STOOL YESTERDAY, WAS CITY CLEANING SEWER MAINS?
AFTER HOURS CALL- WANTS WATER SHUT OFF
LOW WATER PRESSURE
DIRTY WATER