closed #117778
Water Quality
529 S Jordan AVE
- Case Date:
- 2/27/1998
INDIANA GAS COMPANY HIT CITY WATER LINE
INDIANA GAS COMPANY HIT CITY WATER LINE
Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.
NO WATER
LOW WATER PRESSURE.
LOW WATER PRESSURE
DIRTY WATER
DIRTY WATER
Other/Other: Please put lid back on can -- so it doesn't fill w/water. Can is in Alley--Flag stop?
Customer said their water glasses are "foggy" after they are washed in the dishwasher. SG contacted Dillman Lab to have them schedule sampling.
HIT WATER SERVICE LINES, THEY CLAMPED IT OFF