Case Date:

8/5/2003

Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.

Case Date:

8/7/2000

Customer was complaining that there was water gushing down Fairfax Road by the Speedway. When CBU repaired the line, the pressure when the line was turned back on, blew his hot water heater.

Case Date:

11/9/1999

LOW WATER PRESSURE SINCE CBU WORKED ON S LINCOLN STREET

Case Date:

3/25/2001

No water.

Case Date:

10/1/2019

The water pressure is really low.

Case Date:

1/23/2003

Emergency water shut off

Case Date:

2/16/2021

No water this morning, pipes frozen?

Case Date:

1/1/1999

NO WATER

Case Date:

7/17/2000

Low water pressure.

Case Date:

6/2/1999

CHECK FOR WATER LEAK BETWEEN METER AND HOUSE