Water Utility Billing Problems
416 E 12th ST
- Case Date:
- 9/6/2022
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Water Utility Billing Problems
4154 E Hector DR
- Case Date:
- 7/21/2003
Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.
Water Quality
415 W 4th ST
- Case Date:
- 11/24/1997
CUSTOMER SAID THE WATER TASTES AND SMELLS SO BAD - THEY HAVE NOT DRANK IT FOR 3 DAYS.
Water Quality
414 W 6th ST
- Case Date:
- 7/24/1997
LOW WATER PRESSURE
Water Utility Problems
414 N Harold ST
- Case Date:
- 8/21/1999
WANTS WATER TURNED ON AFTER HOURS
Water Quality
4134 E Hector DR
- Case Date:
- 6/19/1997
DIRTY WATER
Sewer Problems (Storm Sewers)
412 W Skyline DR
- Case Date:
- 9/11/2014
Drain pipe under the drive is bubbling out water.
Water Utility Problems
412 E 16th ST
- Case Date:
- 6/19/2003
ran over water meter broke cap
Sidewalk & Curb Complaints
4116 N Rosewood DR
- Case Date:
- 12/18/2018
Every rain, the water stay on my curb for days,and is the only part in all community.
Can you do some work for fix this problem.
Thanks
stella saitta
4112 N Rosewood dr
bloomington IN47404
Water Utility Problems
411 E Saville AVE
- Case Date:
- 7/27/2023
We hired Arnolds Asphalt to put a driveway in and in the process of preparation, they found standing water where the meter is. Before we proceed with the driveway, I believe we need to have someone from the Bloomington city utilities department to inspect this to make sure there are no issues before new blacktop goes over it with a protective sleeve. We were notified after a fire about 2 or 3 years ago that there was a leak and there was standing water in this at the time perhaps do to the big fire trucks rolling over it while putting out the fire. Could someone please come inspect this to make sure there are no issues prior to blacktop?