Case Date:

9/4/2002

customer called about the fire protection charge on a hydrant meter he has rented. He says he was only quoted the min. water service charge of 30.87 and not the additional 17.45 for the fire protection. I explained to him that the fire protection is a meter base charge for every meter. He still feels he shouldn't have to pay it since he says that amount was not quoted to him. He wanted someone with higher authority than myself to contact him.

Case Date:

6/29/2023

We have very little water pressure.

Case Date:

9/1/2022

There is water seeping out of the ground and onto the pavement on the east side of Oak Street, the alley that runs between 5th & 6th Streets. On the other side of Oak is a fire hydrant. I suspect the pipe is leaking.

Case Date:

2/19/2003

WATER COMMING FROM THE METER PIT.

Case Date:

5/30/2020

Several water meters have been sitting on the sidewalk between 1034 and 1046 S. Colchester Ct. for the past two months since CBU’s contractor came through installing smart meters. Will someone come to get these?

Case Date:

3/30/2000

Mr. Impey says that there was water coming up from the street which was the result of poor drainage from the Deer Park development.

Case Date:

3/30/2000

Mr. Impey says that there was water coming up from the street which was the result of poor drainage from the Deer Park development.

Case Date:

11/8/2018

Water turned off

Case Date:

5/13/2003

ck water in basement

Case Date:

1/26/2003

Water leak, no one home. Shut meter off.