Case Date:

6/17/2019

3635 S. Bainbridge Dr. All three storm inlets during flash flooding events aren't able to keep up with the water demand which then sends water down our driveway. About 3 years ago a third drain was installed to help mitigate the issue but hasn't worked the way it was intended. We left for the weekend for a funeral this past weekend and the drains became clogged which then sent water down our driveway and flooded the basement for the second time this year. First time happened in November due to leaves and the leave pickup program overwhelming our storm inlets. We had a swell put in to mitigate the driveway water and it has worked well. However, when the storm drains clog, the swell is overwhelmed. Please help.

Case Date:

6/22/2019

The street drain and field drain on Preston Ct does not appear to be able to properly handle large amounts of rain fall. It is common for both to become overwhelmed, especially the field drain in the back of 3807 Preston Ct. these drains need to be cleaned and inspected for proper sizing. Water flow out of field drain appears o be insufficient.

Case Date:

6/24/2019

The small storm water drain at the bottom of the hill on the Southwest corner of Coolidge and Bryan often gets clogged and our home at 2317 S. Bryan St. ends up collecting the water and trying to manage it in our driveway, which ends up in flooding in our driveway, our garage, on our back deck, and in the basement.

Case Date:

9/3/2019

There is a rainwater drainage ditch and large drain between our yard and our neighbors. During the last few heavy rainstorms, the drain at the end of the ditch stopped draining water, resulting in flooding our yard as well as our neighbors to the south and east. The flooding was at least 3-4 feet deep and spilled into the swale at the side of our house, coming close to our basement windows. We do not know if the drain was backed up, clogged with debris or what happened. However, upon checking the drain today with a landscaper, the drain is filled with water almost to the top....and we have not had recent heavy rain in the last few days. Could someone come to check the drain to see if it needs to be opened / cleaned out or if there is some sort of shut-off valve inside that is not operating and allowing water to drain? I am concerned if we get another heavy downpour that water already standing in this drain will result in major flooding again. We have called the street department about this issue twice, and I understand there is some history with drainage problems in this area of Hyde Park.

Case Date:

9/20/2019

This sinkhole has been a problem for almost a year. The water dept referred it to sewer in the early Spring but no action has been taken and it is getting worse.

Case Date:

8/3/2020

Back yard is a drainage area. Neighbors property has created a bottle neck and the force of the water has exposed Underground utility lines

Case Date:

8/4/2020

The beehive drain at the end of the swail between our properties on Brigs Bend has failed again to drain the large amount of rainwater that fell 8/3/2020. This is the 3rd time we have experienced flooding that not only filled our yard and the side swail (which held water but did not drain to the street as it was designed), but submerged our neighbor's basement entrance. Had the rain not stopped, our basement was also in danger of flooding by a few feet. There is surely something that can be done to fix this problem as it has been occuring over a number of years (found complaints written to the Mayor by previous owners of our home). We ask you send engineers to assess the swails and beehive drain to determine remedies to this continuing problem.

Case Date:

3/29/2021

Thank you Kathleen for updating ticket 175079. This is a follow-up to your update. I do desire to remain anonymous on ureport system. These storm sewers have long been functionally abandoned and really do not act as "ditches" anymore. In fact some of them seem to not have an inlet. It was not so much that that I though they should be "clean out" but more like the sharp metal hazard should be addressed. The exposed tops of at least three culverts have rusted through creating what I consider "sharp rusty hazards". Replacing those culverts (or repairing the rusty sections) is what I was thinking. Or maybe rotating them 180 degrees so the rusty part is down? My concern with the cleanout solution is the neighbors might not like the excavation unless the hazards are removed. I do not think anyone is complaining about the fact the culverts might not be doing much to handle water run off. Again I just walk my dog along Dodds and that is when I spotted the harzards. I do not live at these residences. Thank you again for the consideration.

Case Date:

4/21/2021

Water drain under street is blocked by bent pipe; road floods with every heavy rain as a result

Case Date:

4/24/2021

Across the street, there is a drain that sends water along the southern border of my property to Clear Creek. This drain has not been maintained and is partially blocked. The ditch that carries the water yo Clear Creek, is also full of sediment. Please call me. Thank you.