Case Date:

6/20/2024

Water flow has stopped at 1005 W Cascade Avenue, 47404 even though utility bill is paid in full and non-delinquent.

Case Date:

6/24/2024

No water pressure at our house and at least one neighbor.

Case Date:

6/24/2024

NO water for an hour now, what’s going on?

Case Date:

6/24/2024

Water pressure is very low. When I put it on full blast it’s quite weak

Case Date:

6/24/2024

We have had water backup every time it rains this spring. This has not been an issue in past years. We have had our main line cleared multiple times and scoped to ensure there are no issues with the line, but continue to get water coming through our flood drain in the basement every time it rains. Please can you sent someone to inspect the main city line on the 8600 block of Clinton Ave S to clear any blockage on your line? We are frustrated with the water backup.

Case Date:

6/24/2024

We received a notice on our door that our water usage was higher than usual--"30 gallons per hour used." Could this be from watering our garden about every-other day over the last couple of weeks? Should we be concerned? Since we can't access the meter ourselves, is there a way we could get meter readings over a two- or three-hour period when we're not intentionally using any water?

Case Date:

6/24/2024

Our neighbours have hooked pipes to their gutter drainage, and routed all that water under ground and out into our property, causing flooding and erosion. Multiple pipes are visible and at least one is causing a retaining wall to collapse. Please note your website crashes whenever I try to attach a picture.

Case Date:

6/24/2024

Low pressure early this morning and now no water at all. Looks like others in our housing edition are without water as well.

Case Date:

6/24/2024

Water outage since at least early morning, Monday 6/24