uReport

City of Bloomington, Indiana

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closed #174612

Website & Web Services Feedback

2200 S Star View Ln, Bloomington, IN 47403, USA

Case Date:
2/1/2021

Starview Lane keeps getting skipped by the snow and salt plows. This is city street. I have called and no action taken last week. Now today again no plow or salt. Previous years I have had to call to get service. Please provide a reason this continues to happen and when I can expect service?

closed #174897

Website & Web Services Feedback

3848 S Mill Stone WAY

Case Date:
2/20/2021

Trash put out Wednesday for Thursday pick up still not picked up as of Saturday evening. Leaving it in the street until you pick it ip. It will be over flowed next week. I'm not bring 10 day old garbage into my house until next Thursday. It is not on the curb because the city plows the snow from the cul de sac into my yard which is ok because there is no other place to put it. So I don't have a curb at this time. I'd appreciated a notification if you weren't going to pick up the trash so I could have found a dumpster somewhere. Other neighbors still have their trash cans out. I presume the other gave up, or maybe theirs was picked up.

closed #166389

Website & Web Services Feedback

132 N Lexington DR

Case Date:
11/1/2018

Thank you for including staff on the announcement of this update. The interface is really clean and straight forward. I have included some of my suggestions and feedback from using the system below. I just tried out the newly revised uReport system search box with terms for the most common issues facing our neighborhoods - and things I hear all the time. I got zero results for the following terms: dog, cat, deer, tree, car, noise, loud, park, car, and neighbor. I got hits for trash, abandoned, and sidewalk. I regularly direct neighbors to use the uReport system - but I'm not sure I would if they are not able to search for what they need. I would need to tell them to go to uReport and then click on Hazards, then Animal Control, etc. That seems like they are back at the will of our internal categorization. So why not go directly to the Animal Control? Is there a way to add more search term tags to the major categories included? It was really discouraging as a searcher to have 0 results for something as common as dog or tree or noise - all very common issues in neighborhoods and dealt with by official depts or programs of the City. I ended up clicking around in several of the designated circles to attempt to find how those issues would be categorized by this system - with only some success. I don't think my neighbors would spend time on the doing that. Keywords would help a lot. I thought the original uReport had that feature. I would also suggest that once the category is located, that the first thing you request is the issue or complaint, and not the contact info - especially since that is optional. Landing on that page did not feel like I had found what I was looking for - a way to voice my concern. I had two more clicks before I felt assured that I was in the right place. The system also did not correctly indicate my location - and that was another 30 seconds of trying to orient myself on the map and click and drag the indicator to my address. Could you reverse that intake process? Photo and issue first, then location, then optional contact info? Seems more intuitive to me as the submitter. I was not able to override the map to type in my location without clicking the X on the location bar. And when I did that, both the map and the "Next" button disappeared, leaving me in limbo. The only way back was to click the compass icon and start the search for my location again. Maybe some short instructional language at the top of each page would help guide folks through the intake process. Also including a "back" button near the "next" button would help. I didn't associate the arrow icon at the top with my progression at the bottom. I assumed it would go back to the categories and lose what I had input so far. I was trapped into what I had input so far once I got to the 3rd screen. No way to refine my submission without starting over completely.

closed #167649

Website & Web Services Feedback

401-499 N Morton St, Bloomington, Indiana, 47404

Case Date:
2/28/2019

Broken link to latest sidewalk committee meeting.

closed #176122

Wildlife Conflict

2266 E Cape Cod DR

Case Date:
6/11/2021

There is a dead deer near the sidewalk along Moores Pike.

closed #176177

Wildlife Conflict

2268 E Cape Cod DR

Case Date:
6/15/2021

Dead deer near Moores Pike sidewalk. First seen and reported last Friday. 5 days in the heat and getting ripe.

closed #176838

Wildlife Conflict

817 W 11th ST

Case Date:
8/5/2021

There is a dead skunk that is located outside of 817 W 11th Street. Its body is partially in the road and partially on the sidewalk as if it was trying to climb up it and died. It's been laying there for 2 days and flies have started gathering and of course the smell is awful.

closed #181707

Wildlife Conflict

N Madison St & W 15th St, Bloomington, IN 47404, USA

Case Date:
10/3/2022

A large groundhog has been killed by an auto (I think). Looks to be a few days dead - lying on the sidewalk where pedestrians have to walk around or over it

closed #182534

Wildlife Conflict

Kinser Pike, Bloomington, IN 47404, USA

Case Date:
1/19/2023

Can the City remove a deceased raccoon - rather large - off to the side of Kinzer Pike, partially on the grass & sidewalk? The poor creature is just south of Skyline, about 3 or 4 houses south of Skyline. Thank you.

closed #183569

Wildlife Conflict

Case Date:
4/25/2023

Dead possum on S. Washington between wylie and dodds. On the east sidewalk. It's large, being picked apart by turkey buzzards and starting to smell.