Case Date:

11/10/2021

The tap water smells sulpheric(rotten eggs) since yesterday morning. 3/10 strength.

Case Date:

2/10/2022

This apartment complex has some of the nastiest water I have ever tasted. I have travelled to third world countries and this is significantly worse. I would rather die of dehydration than drink a glass of water from this apartment complex. We have taken the liberty to test the water and found extremely high levels of lead and other bad minerals. This forces us to drink only bottled water. When the issue was brought up to management, they laughed in our face and refused to address the problem

Case Date:

3/1/2022

In ground water valve is missing cap. Reported by IU Groundskeeper.

Case Date:

4/19/2024

Water smells stale, water is discolored, cloudy and sputters out of kitchen sink faucet.

Case Date:

5/19/2024

Turned on faucet to clean a litter box and leaves came out with the water for several minutes

Case Date:

6/10/2024

Our tap water has been brown for several weeks now. I spoke with my neighbor at 651 W Clover Terrace and they also are experiencing brown tap water. I've talked with others in the area and they are having the same issue. We're concerned about the water quality.

Case Date:

10/15/2017

My roommates and I have discovered that there was a leak with one of our toilets which caused it to continously run. So after we received our first month water bill we noticed that the bill was outrageously high and we immediately called the landlord to fix the leak. Since there was a leak, I am requesting a water bill appeal form if possible. Thank you.

Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

11/12/2004

Letter rec'd. and phone call rec'd. stating that Mr. Vencel would like to appear water and wastewater bills for August and September 2004. They do not feel there were any leaks and want to appeal.

Case Date:

1/16/2004

Letter states his basement was flooded. Several days later he noticed that toilet was leaking. He turned off that water. He is claiming adjustment on bill for sewage that did not go through drain and a review by USB.