Case Date:

2/19/2003

SEWER ODOR BAD, CUSTOMER ALREADY POURED WATER INTO TRAPS, WHAT CAN SHE DO

Case Date:

3/3/2023

Hello, I am writing you again to address the storm water issue we have in front of our property. It has been almost a year since the process of fixing this issue has started and it is becoming frustrating. We have been very patient, and we understand that there are priorities in the city but if this issue is not addressed the road will continue to erode and soon we will not be able to access our driveway. As I stated, we started the process in March 2022; we waited until September and submitted another ticket UReport 181323; this time the crew came and did some work (since we did not receive any information, we did not know if they are finished by the way they left the project for the past few months). I wish I could attach more photos of the "finished " project. Anyway whenever they cleaned the trench, the asphalt was scraped, and everything was left as is and every time it rains all the dirt and sediments go in the culvert clogging it. The rain today made everything worse, the culvert is clogged and the water is again on the street. It is extremely frustrating and disappointing. Below is the first email we sent on March 14, 2022 Hello, We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. Thank you for all your help! Mihaela Lee 812-325-6959

Case Date:

6/26/2001

WATER REPAIR IS BEING DONE, AND MOUND OF DIRT IS IN HER YARD. WHEN WILL YARD WORK BE DONE

Case Date:

12/23/2018

The hole in my yard that contains my water meter is flooded. I had noticed that the ground was wet around the outside of the lid, so I removed the lid and discovered that the cavity that holds the meter is filled with water. My name is Bruce Lilly and I live at 410 N Park Ridge Rd in Bloomington. I’ve attached a photo. What should I do?

Case Date:

6/19/1997

DIRTY WATER

Case Date:

8/17/1999

WATER IS YELLOW, WANTS IT CHECKED

Case Date:

7/27/2023

We hired Arnolds Asphalt to put a driveway in and in the process of preparation, they found standing water where the meter is. Before we proceed with the driveway, I believe we need to have someone from the Bloomington city utilities department to inspect this to make sure there are no issues before new blacktop goes over it with a protective sleeve. We were notified after a fire about 2 or 3 years ago that there was a leak and there was standing water in this at the time perhaps do to the big fire trucks rolling over it while putting out the fire. Could someone please come inspect this to make sure there are no issues prior to blacktop?

Case Date:

12/18/2018

Every rain, the water stay on my curb for days,and is the only part in all community. Can you do some work for fix this problem. Thanks stella saitta 4112 N Rosewood dr bloomington IN47404

Case Date:

6/19/2003

ran over water meter broke cap

Case Date:

9/11/2014

Drain pipe under the drive is bubbling out water.