Case Date:

7/24/1997

LOW WATER PRESSURE

Case Date:

11/24/1997

CUSTOMER SAID THE WATER TASTES AND SMELLS SO BAD - THEY HAVE NOT DRANK IT FOR 3 DAYS.

Case Date:

7/21/2003

Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.

Case Date:

9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.

Case Date:

12/4/1996

LEAK IN BETWEEN BUILDING AND HIS WATER BILL IS NOT HIGH PLEASE CHECK LEAK

Case Date:

12/4/1996

LEAK IN BETWEEN BUILDING AND HIS WATER BILL IS NOT HIGH PLEASE CHECK LEAK

Case Date:

8/13/2020

Lack of hot water

Case Date:

2/22/2001

WATER COMMING UP FROM UNDER PARKING LOT.

Case Date:

10/5/2000

Recd. letter from Jessica Schulman on 10/5 re. large consumption of water in June 2000 and $200.00 bill received. Referred to Customer Service for investigation.

Case Date:

3/25/1999

YELLOW WATER