Every rain, the water stay on my curb for days,and is the only part in all community. Can you do some work for fix this problem. Thanks stella saitta 4112 N Rosewood dr bloomington IN47404
ran over water meter broke cap
Drain pipe under the drive is bubbling out water.
DIRTY WATER
WANTS WATER TURNED ON AFTER HOURS
LOW WATER PRESSURE
CUSTOMER SAID THE WATER TASTES AND SMELLS SO BAD - THEY HAVE NOT DRANK IT FOR 3 DAYS.
Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
LEAK IN BETWEEN BUILDING AND HIS WATER BILL IS NOT HIGH PLEASE CHECK LEAK