closed #38538
Other
424 S Fess AVE
- Case Date:
- 12/17/2003
There is water flowing from the side of the apartment building onto the sidewalk and streets. The water smells like washing machine water.
There is water flowing from the side of the apartment building onto the sidewalk and streets. The water smells like washing machine water.
Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.
Dr. Colfield called to say that his mother lives at this address and has had a plumber out to see about her sewer which was backing up. Roto Rooter plumbers advised her that the line was broken in several places and probably was broken when the city installed the water main on Henderson St.
TURN WATER ON AFTER HOURS.
Customer requests an emergency water shutoff.
customer feels $54 charge is unfair. She signed to have the service turned on in advance but utilities was unable to leave the water on. She called on a saturday to have the water turned on. She feels if she had been more informed about make sure all faucets needed to be off and the possibility of a problem this could have been avoided. The letter has been forwarded to Administration.
SIDE YARD HAS 2 FULL GARBAGE CANS AND SEVERAL BAGS OF TRASH THAT HAVE BEEN SITTING FOR WEEKS. THERE ARE ALSO EMPTY CANS AROUND BACK WITH WATER IN THEM AND COMPLAINTANT IS AFRAID OF MOSQUITOS.
water running down rd
2309 s madison has a pump for tank water that is what is coming up
The downspouts close to the window wells feed into plastic pipes. During heavy rains water overflows into window wells; possibly causing interior flooding of units.