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City of Bloomington, Indiana

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closed #189083

Water Utility Billing Problems

3222 N Kingsley DR

Case Date:
6/24/2024

We received a notice on our door that our water usage was higher than usual--"30 gallons per hour used." Could this be from watering our garden about every-other day over the last couple of weeks? Should we be concerned? Since we can't access the meter ourselves, is there a way we could get meter readings over a two- or three-hour period when we're not intentionally using any water?

closed #189089

Water Utility Problems

542 W Clover TER

Case Date:
6/24/2024

Low pressure early this morning and now no water at all. Looks like others in our housing edition are without water as well.

closed #189198

Unsafe Buildings

3209 E 10th ST BLDG Q

Case Date:
6/29/2024

I’ve had some health problems while staying in my apartment here in fountain park apartments due to black mold and a mice infestation. The black mold was found in my kitchen next to the water heater where it had flooded that year and soaked into the wood and rotted. They sprayed it with something to make it go away but I believe it’s still inside of the walls and other parts of the apartment. I’ve been having breathing problems the entire time I’ve stayed here and have documented it all. The apartment manager had someone do an air test inside and outside of the apartment. I don’t feel safe because of my existing health issues and I barely stay in my apartment. My apartment has flooded many times and according to my neighbor this has happened for years because of poor plumbing.

closed #189214

Water Utility Problems

3104 N Norwest Woods LN

Case Date:
6/30/2024

Low water pressure reports from surrounding areas.

closed #168987

Website & Web Services Feedback

501 N Morton ST

Case Date:
6/17/2019

REMOVE MY NAME FROM INTERNET for security and privacy reasons, i opt out please remove my name from internet #156286 details below Water Utility Billing Problems: Comment Other: Billing address change request. Addresses removed. Reported By Julie Bennett Dreesen Assigned to Triana Johnson History 8/6/2018 09:33:58 Closed by Charles Brandt PII removal complete Sent notification to Triana Johnson, Julie Bennett Dreesen 8/6/2018 08:49:46 Updated by Charles Brandt 8/6/2018 08:48:47 Opened by Charles Brandt Request to remove personal information Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:49:15 Closed by Triana Johnson Customer contacted by phone. Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:47:00 Triana Johnson commented on this case. I contacted Darrell Ooley who's name is currently on the account. I explained to him what he needed to do to end his service. He said he will submit a disconnect form when he is ready to end service. Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:40:17 Anonymous assigned this case to Triana Johnson Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:40:17 Opened by Anonymous Disclaimer: Content submitted to uReport is considered to be a public record and may be p

closed #169021

Sewer Problems (Storm Sewers)

501 N Morton ST

Case Date:
6/19/2019

Corner of RCA Park and Susie St. During heavy rains manhole cover lid comes up into street spurting water from sewer. Ditch next to Susie St has debris and overgrown trees that cause flooding into yards and during heavy rains water from storm sewer lid being open causes water to drain onto Susie St causing driveways to flood and cause damage to surrounding areas

closed #169039

Drainage or Runoff

260 N Jacob DR

Case Date:
6/19/2019

A resident called about runoff "behind the AT&T store on Willis." He said that he attempted to call utilities about it multiple times but the woman answering the phones was not helpful and claimed that it was the OOTM's oversight and not theirs. He did not want to leave his name or contact information with us. I'm not sure what the process looks like for this, but if someone could check on the water runoff in this area, I think it would be helpful. We have received a few emails about it as well.

closed #169127

Water Quality

1316 N Maple ST

Case Date:
6/24/2019

water is very cloudy

closed #169152

City Performance

620 W 8th ST

Case Date:
6/25/2019

Do the new water meters finally mean we can be billed by the gallon as opposed to the present archaic system of thousands of gallons, which is exceptionally adverse to water conservation incentives as well as basic economic fairness. Please say yes. It's such an easy change to make. Even X for every hundred gallons is a vast improvement and perhaps easier to transition to.

closed #169204

Water Quality

913 N College AVE

Case Date:
6/27/2019

No water pressure