Case Date:

1/25/2001

ROAD NEEDS TO BE COLD PATCHED, DUE TO A WATER REPAIR.

Case Date:

1/24/2001

16TH & DUNN, WATER RUNNING OUT OF WATER VALVE.

Case Date:

7/8/1998

Mr. Hamric came in on 7/8/98 and reported that the water he is using to put in the pool at Woodridge Condos at the Pointe is green. It has been green for 48 hours - no odor, no taste. This is a Southern Monroe customer, but he was advised to check with CBU because the water is purchased from us. The Monroe Co. Health Dept. has tested the water and cannot find cause.

Case Date:

4/18/1997

ELEANOR BARKLEY CALLED ON 4/18/97. SHE WANTED TO COMPLAINED ABOUT CONSTRUCTION WORK DONE IN THE VICINTY OF HER APTS. AT 2ND & ADAMS. APPARENTLY, A WATER LINE WAS CUT BY THE CREW DOING THE WORK ON 4/15/97. THIS CAUSED MUD BUILDUP IN THE LINES IN HER APTS. MS. BARKLEY HAD TO PAY OUT A CONSIDERABLE AMOUNT OF MONEY TO CLEAN UP THE MESS AND MAKE THE APTS. LIVABLE FOR HER TENANTS. MS. BARKLEY FEELS THAT SHE SHOULD BE REIMBURSED FOR HER EXPENDITURES. SHE DOES NOT KNOW IF CREW WAS COB, CBU, OR PRIVATE.

Case Date:

9/16/2021

For the past few days our water has had a bad taste and distinctive odor. My understanding is that this currently a common issue, but we hope it can be resolved soon.

Case Date:

6/18/2002

WATER RUNNING DOWN ROAD, SEWER IS BACKING UP IN THE BUILDING

Case Date:

4/19/2016

Drainage issue behind my house (2201 E. Autumn Drive). Rain water goes to the Jackson Creek but since last year the pipe has been damaged and now huge area has been damaged by the rain water. Big huge trees are falling (another one about to fall) because the rain is sweeping all the soil and roots have been exposed. Please have someone visit the site ASAP.

Case Date:

3/11/2021

173337 Our case number was closed. We don't know how this happened without anyone contacting us. Today, Mar 11 the flooding began again and reached the side of our houses. The drainage is not able to carry this amount of water away and needs to be addressed. Please contact us. Thanks

Case Date:

12/9/1996

HIGH WATER USAGE, CHECK FOR LEAKS

Case Date:

12/9/1996

HIGH WATER USAGE, CHECK FOR LEAKS