Case Date:

12/18/1998

DIRTY WATER

Case Date:

1/21/1997

MS. BRIDGES CALLED TO COMPLAIN OF LOW WATER PRESSURE AT HER HOME. SHE SAID THE PRESSURE HAS BEEN LOW SINCE THE NEW WATER LINE WAS PUT THRU ON TAPP ROAD.

Case Date:

2/25/1998

Customer got blue bill and service was terminated.

Case Date:

1/8/1998

Gary Coonce called re. his account that is in his wife's name - Katherine Coonce - at 1313 Hickory Grove Lane. Mr. Coonce has experienced high bills. He feels his sewer bill should not be double the amount of his water bill. Mr. Coonce stated that he or his wife will appear at the USB meeting on 1/20/98 to state his complaint at that time.

Case Date:

6/12/2001

Rec'd letter from Thomas R. Yeagley, 3911 W. Indian Creek Dr. He wanted to complain about his bill - felt his wastewater charge was too high. He watered his garden and other plantings.

Case Date:

5/25/1999

Mr. David Randolph (of IIG, Inc.) stopped in to complain that his water was shut off due to delinquency on a $30.00 acct. The shutoff cost him over $600.00 in loss of production. Mr. Randolph stated the shutoff could potentially have cost him machinery of plus pose an environmental hazard.

Case Date:

9/10/1996

Left payment in Drop box. Check never cleared bank . Her account # 140-07000-00. Customer rec. disconnect notice.

Case Date:

3/28/1997

SHE SAID HER BILL IS EXCESSIVELY HIGH, ACCT # 307-09400-03. SHE SAID CAP PAID $93.86 ON 2-25-97. SHE WILL BRING A COPY OF RECEIPT IN TO UTILITIES.

Case Date:

1/29/1998

WATER LEAK

Case Date:

1/28/1998

LOW WATER PRESSURE, WANTS TESTED