Case Date:

5/7/2003

exceed 40 pound weight limit, exceeds can size of 32 gallon, and no stickers

Case Date:

5/7/2003

faxed R.H./ missed pick-up/trash/other: Very upset!! This is the second time this has happened (he has called before) Guys don't empty all of his trash - They keep leaving a bag of litter in the bottom of the can, no notice has been left Please ask the crew to leave a notoice if this is a problem Please go get.

Case Date:

5/7/2003

CALLED TO SAY THE GRASS NEEDS MOWED AND IS WANTING US TO IMPART TO THE OWNER (ROBERT CRIDER) THAT HE SHOULD STAY ON TOP OF THIS PROBLEM THIS SUMMER OR HE WOULD BE CALLING WITH MORE COMPLAINTS.

Case Date:

5/7/2003

GRASS HASNT BEEN MOWED AT ALL YET THIS YEAR.

Case Date:

5/7/2003

GRASS HASNT BEEN MOWED YET THIS YEAR.

Case Date:

5/7/2003

Big Evergreen trees in the line of sight.

Case Date:

5/7/2003

The yard needs to be cut.

Case Date:

5/7/2003

Customer feels that his bill is excessive and requests that an adjustment be made. Piece on stool that holds handle to the bottom broke. Customer states that CBU employee could find no leaks and flipped a switch in toilet and stated that the problem was solved. Customer feels that CBU should have checked more closely.

Case Date:

5/8/2003

There is a broken down SUV in the alley. The window is broken out of it.

Case Date:

5/8/2003

faxed ljl/ other/trash: Resident forgot to place his trash out. He set the trash out now, please pick up.