closed #105318
Recycling
400 E 16th ST
- Case Date:
- 6/24/2002
not sorted
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no sticker
in plastic bags
in plastic bags
Subscriber is upset with the recent rate increase; she spoke with Insight and asked why a middle package between the $11 basic package and the $38 classic package is not available. Insight rep explained that surveys are done to determine subscriber needs - customer has never rec'd survey in 20 yrs. She would like to see a medium range package - basic plus a few extra channels available. She is also concerned about the amount of junk mai that has recently been included in her monthly bills.
Caller believes this to be over-occupied; trash bags in the front yard; couch on front porch; very unkept property.
Tenants have not set trash out for pickup. It is sitting in the alley w/o stickers.
Ms. Glenn called and stated that the stormwater drain at 2815 Dale Court was backed up. She feels that this causes rats in her yard and her neighbor's yard. She would like to be called today (6/24) to discuss the matter.
NO STICKER
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