Case Date:

9/30/1997

Mrs. Soni called the Utilities dept. regarding her water bill, to see if they wld. change her billing cycle to read DUE ON ____ (anytime during the 1st week of every mo.). Currently, she receives a bill that is due on the 26th of every mo. She wld. like it changed so her checks won't "cross" the billy cycle, and also so she won't receive a DISCONNECT NOTICE every mo. She says, " It's counterproductive, really." The Utilities dept. says they will NOT change her billing cycle-she's not happy.

Case Date:

9/30/1997

SEWER ODOR OUTSIDE EVERY EVENING FROM APPROX. 5:00 pm UNTIL 12:00 am

Case Date:

9/29/1997

LOW WATER PRESSURE

Case Date:

9/29/1997

LEAK IN FRONT

Case Date:

9/29/1997

HER SEWER IS SLUGGISH

Case Date:

9/29/1997

SEWER ODOR INSIDE

Case Date:

9/29/1997

WATER LEAK

Case Date:

9/27/1997

WATER LEAK

Case Date:

9/27/1997

SEWER ODOR

Case Date:

9/26/1997

LOW WATER PRESSURE