Case Date:

6/30/2025

Serious flash flooding in our neighborhood last night. At least 7 residential lots were affected on W Allen (6 north side of the street, 1 south side) directly west of the drainage creek that runs alongside Patterson. This has been an issue for several years, but is happening with increased frequency and severity. I've owned my house since 2012 and experienced 1 instance through 2019. Since then we've had floods covering much of my front yard at least twice a year. Last night was the 3rd instance this year and the worst I've seen. Water level reached my knees while on the sidewalk. Earlier this year, one neighbor's car was totaled due to flooding. Another had water rise up above floor level in their house a couple years ago. Previous attempts to clear brush, debris, and small blockages in the creek have had no impact. Rain garden bump outs were installed on Allen. They seem to have no impact as they run east up Allen whereas the source of flooding is the creek to the west. Utilities staff working on our block in the past have suggested culverts were too small to handle water flow. Reading the 2022 stormwater master plan, I wonder if installing a detention pond nearby might help. Instead of attaching photos, here's a video link taken at the peak of flooding last night: https://www.dropbox.com/scl/fi/q84v292p5nk4e2a6dnqo4/Video-Jun-29-2025-9-46-38-PM.mov?rlkey=aouaax4cfgu6nnr8pvieuterj&st=o88w184x&dl=0

Case Date:

6/30/2025

I would like to request an open 311 API key.

Case Date:

6/30/2025

Deep pothole right in the middle of the road

Case Date:

6/30/2025

Multiple potholes at entrance of Arbor Ridge Way.

Case Date:

6/30/2025

Wondering if it is possible to get trees trimmed in front of my house that are hanging on power lines. Thank you.

Case Date:

6/30/2025

This yard has been mowed one time this year and that was after I called the city in May. It's a mess and it's attracting bugs. I pay to have my yard treated and the one time they did mow, they blew all of their grass and thistles right into my yard. This is ridiculous.

Case Date:

6/30/2025

We have a heavy discoloration (brown) from the main line coming into the home. We have a pre-filter prior to plumbing through the home and the pre-filter shows a heavy (almost solid) brown within 24hrs from changing the filter.

Case Date:

6/30/2025

Two large pot holes at entrance to alley just East of 1200 block of S. Lincoln St (between Lincoln and Grant) where it intersects with E. Grimes Lane. Please fill them. Cars bottom out when transversing this intersection.

Case Date:

6/30/2025

I believe the Pierogi Place is operating a food truck without a license. There are no license plates (or registration) on the food truck which are required to get a license, and they are parking the truck in Gentry Estates neighborhood and dumping their gray water tank.

Case Date:

6/30/2025

Debris from overnight rain deposited on Headley Road, entering griffy lake causeway