Case Date:

9/30/2026

ATT just installed fiber for my neighbor. They tapped the power/utility line directly in front of my house to do so and strung a low hanging fiber line across my yard to the neighbors house. Its less than 15ft off the ground, dangles over a tree I just planted in my yard that will absolutely cause issues for the install (considering it doesn't get yanked out by a car driving under it). Please have them take this down before it causes an accident.

Case Date:

9/30/2026

ATT just installed fiber access for my neighbor. They tapped the line that passes in front of my property and just hung a wire in the middle of the air over my yard. its probably less than 15ft off the ground over my neighbors driveway. Maybe slightly higher in my yard, directly over a tree I planted that will within a year or two become a nuisance for this half-baked install (considering it doesn't get yanked down by a car immediately). It looks like trash and is a hazard. Please have them remove/redo.

Case Date:

9/13/2026

There has been water running down Olive st here for a few days. I can't tell where it's coming from.

Case Date:

9/12/2026

My landlord chose to “defer” maintenance regarding a problem noted on an inspection for one of the units in my apartment building. This led to catastrophic consequences, the smell was terrible. I understand my neighbors belongings were almost completely all destroyed when the hot water heater/ac malfunctioned. Once we were aware of the problem, renaissance rentals refused to address the problem after we asked multiple times. The smell was overwhelming, eventually they finally came to deal with the problem. But, it still smells terrible and we are pretty sure it is full of garbage. We have asked for a reduction in our rent to compensate for the stench, and our requests were met with silence, they simply don’t care. Please send someone to inspect the building and hopefully force them to address the smell. I am sure you deal with countless complaints regarding this company, they should have fixed the problem when the inspection made them aware of it, I assume that is the point of inspections. Please send someone to inspect not just that apartment, (4) but all of them in our building. Given the fact they were aware of this issue and chose to defer fixing it, leading to all of us in the building having to deal with an incredibly bad smell, which they still refuse to address. Our worry is they chose to defer maintenance for other known problems as well. Bloomington should really think if they want a company who operates in this fashion operating in Bloomington. This is a problem that should not have happened, certainly once we all asked for help they should have sent someone to address the problem, they still have not effectively done so. I sincerely hope you send someone to address this, it’s simply not fair. Just to be clear, the address is 1820 s Huntington gardens, apartment 4 is the apartment that the deferred maintenance resulted in it being destroyed. If you have any questions virtually everyone in the building is aware of the problem, so you can really ask anyone. Thank you.

Case Date:

9/10/2026

Our water runs muddy for the first few seconds and smells very metallic.

Case Date:

9/8/2026

Brown water is coming out of the shower.

Case Date:

9/7/2026

Water is yellow-tinted. Please remedy/flush the line.

Case Date:

9/7/2026

Water from tap is green

Case Date:

9/2/2026

grass mowing along hillside dr, along heritage apartments, left grass in road and curb, so many weeds there and also growing around the sewer drains. its a problem all over town.

Case Date:

9/2/2026