Case Date:

2/10/2025

In October, when fiber optic line was being laid in our neighborhood, the installers inadvertently ran it through our sewer line. A few days later, the breached line backed sewage into our house. We hired plumbers to snake and inspect the line and we were able to see the blockage was caused by the fiber optic line. The fiber optic installers created a patch around our sewer line, but we were stuck with a $700+ plumbing bill. We feel that the fiber optic line installers should reimburse us for the plumbing bill, but can’t connect with anyone. A guy named Mike Nally, who seemed to be a supervisor, took our info and pics of the problem and promised to pass them on, but we’ve never heard from anyone. Can you connect us to someone who can arrange for us to be reimbursed? I have tried to attach a photo of the bill as well as of the camera shots of the blocked sewer line.

Case Date:

10/25/2021

Trash was not collected on our street (600-700 block of South Rose Avenue) today (Monday Oct. 25). Collection is requested since many of the trash bins on this street are small and may not be able to hold 2 weeks of trash.

Case Date:

10/14/2014

Case Date:

2/18/2021

Case Date:

5/28/2012

Case Date:

12/2/2015

Just wondered if there was a way to find out about drinking water advisories and boil orders that aren't checking this website every day. Is there such a thing as signing up for a text alert for this service? Thanks for your time.

Case Date:

5/4/2015

Case Date:

1/4/2012

Case Date:

1/7/2025

The block of Anita Street running north from First Street has not been plowed since the storm. Thank you!

Case Date:

1/8/2025

After the storm, the block north of First St on Anita was salted but not plowed, so it currently has a thick layer of snow and slush. The corresponding blocks of Clifton, Rose, and Eastside are in a similar condition.