closed #50169
Water Utility Problems
1000 S Madison ST
- Case Date:
- 5/3/2001
WATER COMMING UP FROM GROUND IN FRONT OF THE HOUSE.
WATER COMMING UP FROM GROUND IN FRONT OF THE HOUSE.
Letter dated 3/10/04 from Emogene H. Carter for property owned by Harold Carter stated at the end of Jan., Util. ofc. was called to check on overcharge of $28.41. Later, a copy of account breakdown was received confirming overcharge. Correction did not show up in either February or March bill.
Confusion regarding the Stecker's water bill has caused them distress and concern. Please clear up the situation. See letter.
Letter received from Harold G. Carter for McDoel Baptist Church. Customer claims that charges he received were not his and belonged to another customer.
Mr. Thompson called because he did not want to make unpaid sewer payments for his tenants at 724 W. Dixie and 2504 S. Rogers who did not pay bills.
Mrs. Hughes called on 6/12/02 to talk about her bill. She said she was not credited for last payment and recd. bill for 4000 gallons for 1 week. I referred her to Margaret Dalle-Ave. Mrs. Hughes requested # for IURC which I gave to her.
Mr. Waters has called and visited numerous times. He feels he should be credited $50 because he was on vacation and did not use that amount of water. His meter was tested and no problems were found. Mr. Waters told that he could not be credited that amount. He wants to appeal to Mike Phillips when he returns.
WATER MAIN BREAK, 1/5/1999, CAUSED AIR IN HIS LINES RATTLING HIS WATER PIPES AND CAUSED SEALS ON TOILET TO BLOW
AFTER HOURS CALL - WANTS WATER SHUT OFF
DIRTY WATER