Case Date:

6/4/2019

Hi! I’m a bit confused about this charge on my account and am not completely sure who to contact. I paid the meter for one hour to get hartzels ice cream (as seen on the charges) but I never paid for $8 (or 8 hours). This is clearly an incorrect charge because I got ice cream at 6 PM and the meters end at 9 therefore I am even unable to add that much money to a meter. If I could please get a refund for the $8 charge I would really appreciate it since i didn’t even use it!

Case Date:

2/12/2019

This is a follow-up on ticket 167264. I want to thank you for installing the No Parking signs. Unfortunately, people are still parking in the bike lane just south of the train bridge on N. College. A black Jeep with Illinois plate E296690 has been parked there about since I started paying attention. Today, a white Ford SUV with temporary tag 25711S3 was even parked in the part of the lane with the yellow curb. Meanwhile, a police car drove past all of it. Please send some enforcement officials to remove or at least ticket these vehicles.