Case Date:

9/6/2002

Wed.large item faxed ddh/ missed pick-up/other: forgot to pickup metal storage trunk - she had called on Wed.

Case Date:

9/4/2002

customer called about the fire protection charge on a hydrant meter he has rented. He says he was only quoted the min. water service charge of 30.87 and not the additional 17.45 for the fire protection. I explained to him that the fire protection is a meter base charge for every meter. He still feels he shouldn't have to pay it since he says that amount was not quoted to him. He wanted someone with higher authority than myself to contact him.

Case Date:

8/13/2002

faxed/ missed pick-up/yard waste:

Case Date:

8/7/2002

trash mixed in; non-recyclable items

Case Date:

8/7/2002

trash mixed in; non-recyclable items

Case Date:

7/31/2002

Faxed trb/ missed pick-up/yard waste:

Case Date:

7/29/2002

POSSIBLE WATER LEAK, WATER RUNNING DOWN BETWEEN ROAD AND YARD

Case Date:

7/24/2002

not sorted; trash mixed in; non-recyclable items

Case Date:

7/24/2002

not sorted; trash mixed in; non-recyclable items

Case Date:

7/24/2002

not sorted; trash mixed in; non-recyclable items