Case Date:

10/22/1997

C

Case Date:

11/12/1997

W

Case Date:

11/19/1997

M,T trash is properly tagged, got neighbor's, but not resident's

Case Date:

12/10/1997

M,T

Case Date:

12/17/1997

M,Y

Case Date:

12/31/1997

Citizen says crews broke the handle off his brand new rubbermaid trash can this morning. Says he's "tired of guys throwing the lids and cans all over the place." Says the handle could have been snapped back on but was apparently thrown out, wants can replaced. He will set damaged can out for Ken to look at.

Case Date:

12/31/1997

R

Case Date:

12/31/1997

T

Case Date:

1/8/1998

Missed paying her bill on time, rec'd reminder notice, called TCI 1/5, made arrangements to pay on Friday. On Weds, man came to disconnect service. She called office, they told her could avoid disconnect if she gives him a check. He said he could not take a check, only cash and disconnected her. Her daughter took check in, but TCI won't reconnect 'til next week, is charging fee, and told her they had no supervisor she could talk to. Subs. feels she tried to cooperate & is being trtd unfair.

Case Date:

1/13/1998

LEAK IN LINES