Potholes, Other Street Repair
2220 S Fairmount CT
- Case Date:
- 10/31/2022
The edge of the street in front of our house is breaking up. Lots of pretty big lumps of broken asphalt. It is not an emergency, but it would be hard on tires to drive through the rubble.
Sewer Problems (Sanitary Sewers)
2420 E Rock Creek DR
- Case Date:
- 10/18/2022
We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).
Sidewalk & Curb Complaints
2114 E Rock Creek DR
- Case Date:
- 10/15/2022
I had previously filled issue 180907. The contractor has not contacted me regarding repair of the damaged sidewalk due to fiber installation. Could you please urge the contractor to remedy the damage to my cement pad. When they installed the fiber, they lifted the cement pad so it is no longer even with the sidewalk making it a tripping hazard.
Sewer Problems (Sanitary Sewers)
1639 S Sycamore CT
- Case Date:
- 9/28/2022
Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.
Potholes, Other Street Repair
2408 E Rock Creek DR
- Case Date:
- 9/22/2022
The crib area in from of my house and 4 other parallel home next to me is badly chipped away and needs repaving. Our properties being the lowest on E Rock Creek always collect and get bad puddling and then ice and then more puddling, so the road has disintegrated including parts of the cement berm. I am aware that next week you will have a paving crew right above us on Queens Way, it would be great if they would then swing by here and do our repair. Thank you, Larry Groupe
Street Lights
2414 E Rock Creek DR
- Case Date:
- 9/15/2022
Street light at the east side of our property is out. For safety reasons, we would like to have it replaced.
Water Quality
1711 S Sycamore CT
- Case Date:
- 9/4/2022
For the past week, our tap water has a bad odor and it tastes bad. It has a moldy smell and taste. It’s hard to even brush your teeth with it. Our neighborhood has had a lot of utility work done over the past month or two. There’s been a lot of digging for cables throughout the neighborhood. Could this have inadvertently hit a water line?? Something has changed with our water quality. We would like to have the quality of our water tested please.
Thank you,
Cindy Cummings
Water Quality
2714 E Rock Creek CT
- Case Date:
- 8/29/2022
Systemic issue with water smell Sept and Oct (it's second year now). Is the city addressing it long term? Clearly, the measures last year didn't yield a result. Thank you!
Potholes, Other Street Repair
2405 E Queens WAY
- Case Date:
- 7/25/2022
Fix this. Second request. The reply before was a supervisor said it was OK. What is the city's definition of ok? Potholes? Erosion? Un-passable by bike and or stroller. Come on!!!
Street Trees
2011 S High ST
- Case Date:
- 7/2/2022
One of the new street trees planted by the city after the completion of the new north extension of the Jackson Creek Trail last fall has unfortunately died, and should be replaced. It is sending up suckers at the base, but I don’t think a large shrubby plant is what was intended. Tree is near the property line of the house on High and the house on the corner facing Wimbleton. Thank you!