Case Date:

4/21/2026

PREVIOUSLY REPORTED, NOT RESOLVED: I reached out to you on April 7, 2026 about an electrical wire that is sitting on top of my garage; it runs from my house to the electric pole in my yard. You recommended that I report it to Duke Energy - I did, on the same day - Ticket # D7806903. No one has repaired this dangerous situation yet, I am very concerned about a wire touching my garage which has my car and lawn equipment stored inside. What do you recommend should be my next steps as Duke was unresponsive? OTHER : Since that time, I noticed that there is a very large tree/branch on the town property in the rear of my yard. This tree/branch is touching my rear yard neighbor's electrical wires - it should be removed - it has been there since the tornado in February. Thank you, Elida C. Behar April 21, 2026

Case Date:

4/20/2026

I am the current president of the Hyde Park Village HOA. We are updating our documents and are in need of current map of water and sewage plans for our neighborhood in order to define responsibility for damage to such. Please provide map of water and sewer lines for addresses on Mcartney Lane which is all of Hyde Park Village. Please also advise to which point the city is responsible for repairs. Thank you.

Case Date:

4/20/2026

Pot Holes on the South side of Varsity Lane

Case Date:

4/20/2026

Pot Holes on the South side of Varsity Lane

Case Date:

4/20/2026

Pot Holes on the South side of Varsity Lane

Case Date:

4/20/2026

Pot Holes on the South side of Varsity Lane

Case Date:

4/20/2026

Pot Holes on the South side of Varsity Lane

Case Date:

4/20/2026

Need to run a patch crew on Woodlawn between 10th and 7th.

Case Date:

4/20/2026

there is a sign on woodlawn around the intersection of grimes that desperately needs replaced. It is a park crossing sign that I have driven by hundreds of times and never noticed as the print and sign are barely legible. People tend to speed down woodlawn in that area, given its close proximity to an elementary school (templeton) where students walk to school, along with the nearby crossing of weatherstone lane, this should be replaced quickly as the area will be picking up a lot more traffic with the pool opening, etc.

Case Date:

4/20/2026

My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?