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City of Bloomington, Indiana

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closed #184128

Trash

Case Date:
6/8/2023

I have lived at my address 5years And since December of 2022 my husband's been on dialysis at home we acquired quite a bit of medical waste as he treats 5 times a week. The problem I'm having is I made a agreement with the supervisor of sanitation to take 7 bags of medical waste for $20. When I got my bill It was seventy dollars When I called about it I got a phone call back and they said some other things had been placed outside of that 7 bags and that's why they. Charged me the $70. We live on a fixed income and they justified it saying that some people get 3 or $400 bills of trash when students move out. I thought there was a cap on it evidently that's not the case. I don't think it's fair that I can't go get another trash service because I live in city limits. And there's no other way for me to get rid of this medical waste. I can't even make a statement by not paying the $70 because then my water will get shut off and he needs water for his machine. Things worked so much better when you bought trash stickers and popped them on the bags you needed to get rid of big mark up to pay $10 now instead of $1 AND Pay for your trash can.

open #184130

Water Utility Billing Problems

3220 E John Hinkle PL

Case Date:
6/8/2023

I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident in the Bloomington area. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number, +1 (812) 360-0848 (as I am outside Bloomington).

open #184131

Water Utility Billing Problems

3220 John Hinkle Pl, Apt D, Bloomington, IN 47408, USA

Case Date:
6/8/2023

Dear Bloomington Utilities, I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident at 3220 E John Hinkle Pl, Apt D, Bloomington, IN, 47408. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number,+1 (812) 360-0848(as I am outside Bloomington). Thank you for your prompt attention to this matter. Yours sincerely, Kumar Vinayak

closed #184133

Street & Traffic Signs

Case Date:
6/8/2023

So I brushed out to you guys before and got a basically a lame ass answer, all over the city you guys have the traffic lights set up in timed so as soon as one turns green and you go traveling the speed limit you get to the next one and instantly turns red oh I've driven all over the world this is obviously purposely done what you guys have said it's not case in point from starting from Miller Street through Grimes, this is something that's all over the city to why you want to do that I can understand downtown where you want traffic to slow down but the point I'm making a car stop at every light when doing the speed limit is dumb I don't expect an answer cuz you you're going to fucking deny it again but this is fucking bullshit

closed #184134

Street & Traffic Signs

610 S Henderson ST

Case Date:
6/8/2023

Intersection of 2nd and Henderson has a stop sign on all 4 corners. All but one of them face the lane of traffic which is supposed stop. The one circled in blue (NW corner) on the photo seems unnecessary. For traffic going east on 2nd, there is the sign on the SW corner. For traffic heading west on 2nd, there is a sign on the NE corner. A friend pointed that out, and we are both curious: Why is there a redundant sign? Thanks!

closed #184135

Potholes, Other Street Repair

201 W 17th ST

Case Date:
6/8/2023

Behind circle K gas station near dumpster small portion needs to repair. We have many complaints from neighbors. We like to know what portion is city, and what is private portion. Would you pl. meet us and clarify that . Thanks a lot in advance.

closed #184136

Trash

Case Date:
6/8/2023

Trash pick up poked a hole in my trash can and dented the side. Just do not want to be liable for the damage

open #184137

Trash

Case Date:
6/8/2023

Query the status of U-Request #181718, dating from 10/4/2022, about placing a trash can at the City Transit bus stop at the Mall entrance that is closest to the Endwright Center East. There is always trash lying around there. This stop badly needs a trash can.

closed #184138

Nuisance Lights

W Kirkwood Ave & S Rogers St, Bloomington, IN 47404, USA

Case Date:
6/8/2023

Left turn signal for traffic going west on Kirkwood at the intersection of W. Kirkwood and Rogers is triggering when there is no traffic turning left. East bound traffic must sit at the light and wait for the turn signal when it shouldn't be triggering because no cars are in the turn lane.

closed #184139

Nuisance Lights

E 10th St & N Woodlawn Ave, Bloomington, IN 47405, USA

Case Date:
6/8/2023

Turn signals for both east and west bound traffic are triggered although nobody is in the turn lanes. Pedestrians can't cross east/west and traffic going east/west just sits there while no cars are turning.