Case Date:

10/10/2017

To whom it may concern, I received a water bill that stated that my house used 15 units of water, when we average around 4 units. I called to discuss this bill and had an extremely poor experience. I was connected to a customer service representative, Laurie, who treated me very unprofessionally. As I was explaining my situation, Laurie devalued my statements, spoke over me, laughed at me, and negated everything that I said. To say that I am disappointed with the quality of service is an understatement. I have always had a positive experience with the City of Bloomington, however, this was an anomaly. I hope that the proper actions will be taken. Thank you.

Case Date:

10/11/2017

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Case Date:

10/11/2017

Overgrown foliage impedes dog walking, makes adjacent property management harder (you're spreading weeds), endangers neighborhood (place for dkunks and people to hid). Never seen so much mess in 17 years living at this address.

Case Date:

10/11/2017

light 82 on tbe b line is out

Case Date:

10/12/2017

light 83 on tge B line is iut, as well as 82.

Case Date:

10/13/2017

#159586 Thanks for your responses, investigations and follow ups. I hope this was a one-time situation. I will let you know if I notice it again. Mike Horvath

Case Date:

10/13/2017

816 Larkspur Vacant rental. No door knob or lock. Door standing ajar for weeks. Police checked it but nothing has been done. Neighborhood kids running inside

Case Date:

10/14/2017

abandoned utility work at west Smith and Howr. this cone and hanging wires and bad ground recovery has been here since spring. not sure which utility, but i think city regulates these matters.

Case Date:

10/15/2017

On East 17th Street in front of the Devault Alumni Center (1000 E 17th St) there is a well-used pedestrian crosswalk. The white stripes are faded and at the crest of a hill, which makes them difficult for cars to see. A sign in the center of the roadway to highlight where the crosswalk is would be more eye-catching and will help drivers notice the crosswalk. The crosswalk is also right across from a bus stop, so this causes further confusion for drivers, who may be unsure if people are waiting for the bus or getting ready to cross. If a new island type sign was erected and the bus stop was moved 40-50 feet east of the crosswalk, I believe it would make this area much safer for pedestrians and drivers.

Case Date:

10/16/2017

Website says City Council's final vote on the Comprehensive Master Plan is Wednesday, Nov. 14 at 6:30 pm. However, Nov. 14 is a Tuesday. Which is it? Thanks. https://bloomington.in.gov/boards/plan/comprehensive-plan