Case Date:

1/27/2026

Why does the city not enforce its rules on clearing snow from sidewalks, through fines? I understand that old people in residential areas can't always clear snow. But I'm talking about businesses. I tried to walk on the sidewalk up Walnut from HIlside to 2nd street today (1/27), it was not possible. There are a ton of businesses here who do not follow the rules, and it's a huge hazard because now we have to walk on the street itself, which is crazy busy. I mean you, Elkins Properties, I mean you, auto dealership, I mean you, Btown Smoketime, and even the post office! Why are these people not fined? The are businesses, cleaning the sidewalk it a part of doing business, they should be held accountable. Thank you for your attention

Case Date:

1/31/2026

Owner is mixing tea at her residence in the basement of her home. This home and basement has sanitary issues (previously reported) such as ants, rodents, and squirrel infestation. There is not a licensed kitchen and I have ordered and afraid of what conditions my tea is packaged in. No response from business about my order and her tea shop is closed permanently since end of December. She has posted on social media she is working on the orders and other posts state she is working on them in her residence basement. This is a concern. Thank you for investigating. The business is Cup and Kettle Tea Shop. The website says it open, however no direct communication about online orders.

Case Date:

3/23/2026

Case #209315 indicates that the City will not do anything about the blocked street and sidewalks in front of 1316 S Palmer because there is no evidence of a illegally run business. Please Google Jabberwocky Computer Rescue Services, which is listed as a currently open business at this location. Neighbors can hear his business landline ring at all hours of the day. People are laying underneath cars with the lower portion of their bodies out in the middle of Palmer. It’s a dangerous situation for everyone, especially the people employed by this business. https://maps.app.goo.gl/CjM5jGsxsrcbaQqi6

Case Date:

3/16/2026

There is a full fledged business in operation at 1316 S. Palmer. There are multiple vehicles parked (usually white trucks, vans) and workers are working on them. The city is consistently ignoring this. The neighborhood is now considering the possibility of bribes or other forms of influence that is allowing this business. The neighborhood is also considering starting street business only to gain media attention. This summer we will engage this issue until resolved. If not resolved we will identify the city employees or elected officials who are accepting bribes from this business in order to continue.

Case Date:

4/17/2026

The accessible stall in the College Mall men's food court restroom does not stay locked or closed. I have submitted contact forms to the mall 3 times this year. No communication response or action from the mall. Anything you can do to help?

Case Date:

4/25/2018

There is an issue with the Route 2 West Bloomington Transit Stop C at Crescent Rd and W 17th St. The residents at the Reserve at Chandler Glen have to cross a dangerous intersection to get to the bus stop. Due to the hills on either side, they are not able to see if there is ongoing traffic. Do you have options for resolving this issue?

Case Date:

5/17/2018

Residents at Chandler Glen are concerned about the bus stop at 17th St. In order to reach the bus stop, they must cross a busy road that has poor visibility due to hills on either side. This is particularly difficult for the elderly or people with disabilities. Are there options for improving this bus stop? Thanks for your consideration.

Case Date:

9/1/2018

Bus 555, on route 3E, almost ran into me at approximately 5:15 p.m. on Saturday, September 1, 2018. I was at the stop sign, leaving the parking lot as referenced above on the map. The bus took the left turn at an angle and did not stop. I put my car in reverse and the bus just missed my car by inches. My entire family was in the car with me. I have not seen bus driving this bad in quite some time. They need to be careful and take it slow. If they cannot make the turn, then let the other person turn so they have a wider angle. I'm not sure why a bus would be in a parking lot anyways--it's a poor place to put a bus stop if there is one. There's too much congestion in that parking lot especially.

Case Date:

10/1/2018

As of 6 pm this evening, there were 4 Lime Scooters illegally parked in the bus shelter near Pete Ellis and Longview. (Photo attached). I first noticed the scooters there about 8:30 AM this morning. Lime employees freelance "chargers" who sign up up through their app to charge the scooters overnight at home and then place them in the morning. These scooters were likely placed by a new and under-trained charger. I reported the issue to Lime through their support system about 9 am and received a form response just a few minutes later that someone was being dispatched to retrieve the scooters. However, Lime did not keep their word and by the end of the work day, the scooters are still there. This evening I see one had had been knocked over--- probably by someone just trying to use the bus shelter as intended. I recommend impounding these scooters. Lime should know better than to allow their team to place the scooters in bus shelters and should at least keep their word to address issues like this probably when they arise! I'm on the Bicycle Pedestrian Safety Commission and we will be discussing new scooters as a topic at our meeting next Monday.

Case Date:

4/1/2019

This bus stop might be the worst one in the City! Building a landing pad east of it (beyond the sign) would be a great idea.