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City of Bloomington, Indiana

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closed #207151

Street Lights

Case Date:
12/11/2025

Audible light is not functioning at the corner of Kirkwood and College- adjacent lights on northeast and southwest.

open #207178

Water Utility Billing Problems

Case Date:
12/14/2025

Auto pay failure. I am signed up for Auto Pay. Every time I log in to my account, it says I am signed up for Auto Pay. But the city keeps failing to collect that Auto Pay payment and charging me late fees for bill that are approved to Auto Pay. If someone can address this matter, I would appreciate it.

closed #206429

Other

Case Date:
10/22/2025

Rogers Remodeling has been playing music loud enough for me to hear in my house with the windows shut since May 2025 when they began construction on my neighbor, Alex Cartwright's house. I have asked the workers and Mr. Cartwright to respect the Bloomington Noise Ordinance. I have read the ordinance and would like further information about what else can be done. For example, could they be asked to wear headphones? Could the music be played inside instead of outside? Could they turn off the music when they go to lunch? Could they move the boom box away from my window? Often the music starts as early as 6:45 am when the worker arrive in their trucks in the morning.

closed #207182

Street Snow Removal

Case Date:
12/15/2025

N Bankers Dr in Blue Ridge has not been touched since Saturday night. It is a sheet of ice.

closed #207199

Blocked Street

Case Date:
12/16/2025

The self storage company on Doods just west of the B-Line plowed a large parking area right into Dodds street. They choked off the street with a giant snow pile. What is up with that? They should be ticketed and they should have to pay for the removal as well, so it won't be cheaper for them to just pay a ticket in the future than to do the right thing and contain their snow on their property.

closed #207201

Blocked Street

Case Date:
12/16/2025

The snow pile I reported a few minutes ago is east of the B line on Dodds. I may have said west earlier. It was plowed out into the street by the self storage company. It may have melted some but it still blocks half a lane.

open #207227

Potholes, Other Street Repair

Case Date:
12/16/2025

I was driving on 3rd Street just west of College Mall Rd. (by the church). My car hit a pothole in the road which destroyed the front right tire on my car. I will leave the care at Firestone overnight but I will need to have the tire replaced. I am hoping the City of Bloomington will pay for my new tire. Thank you.

closed #207116

Recycling

Case Date:
12/9/2025

Hi, my recycling (and my neighbor's) was not picked up yesterday. There is no waste in the bin. There was nothing in the bin that's not on the list. There are flattened boxes but they are not pizza boxes. What does "not properly sorted"? I truly believe the contents do not weigh more than 40 lobs. The can lid closes, so the can is not overly filled. Please help, thank you.

open #207232

Trails

Case Date:
12/16/2025

The Hopewell Plaza is haphazardly plowed. Half the sidewalks are clear, half aren’t. Some crosswalks are clear and some aren’t. For something that’s supposed to be the “great new area” in the city, we’re doing a poor job of maintaining it for winter use.

closed #207259

Accessibility Problem

Case Date:
12/17/2025

On December 3rd I was traveling on 2nd Street between Rogers and Walker when I got stuck in my wheelchair in front of the old hospital parking garage because the sidewalks were not cleared and the curb cuts were blocked by several inches of snow. When I tried to pass the curb cut I got stuck because none of the curb cuts along that stretch are flush with the ground like they should be. When another pedestrian tried to get me unstuck, I nearly got thrown back into traffic because the curb cuts are at an angle facing traffic. I ended up having to call the police. An officer ended up having to escort me in the street in order to get me where I needed to go because the sidewalks were completely impassible, both on 2nd Street and the side streets. There is absolutely no reason why any pedestrian, wheelchair user or not, should have to go in the street to get where they need to go. The owners of that land have a responsibility to clear the sidewalks when it snows, and maintain the curb cuts and sidewalks. The area is supposed to be redeveloped as part of Hopewell eventually, but it still has to be maintained in the meantime. Leaving it unaddressed is extremely dangerous. Someone is going to get hurt.