Case Date:

2/27/2026

Street drain clogged (opposite of the pond). Also debris on the sidewalk next to it. Thanks

Case Date:

12/19/2025

Storm drainage is an issue here. When it rains, water is entering the basement. Heavy rains back up due to improper grading on 3216 and 3212 S Oaks Ct. Can someone please look into what can be done by the neighboring property owners or the city? Any more information on easements or compliance with original plats would be helpful. Thank you.

Case Date:

2/27/2026

the stoplight here recently (within the last week?) started cycling way too quickly for 2nd st traffic. as soon as it turns green, there is a 15 second countdown which means not everyone who was waiting can make it through the light. meanwhile, cars are able to drive up to and through the light with no problem on rogers during their part of the light cycle. the westbound left turn arrow is also too long. there is usually one or maybe two cars, but the light is longer than the eastbound turn arrow which gets significantly more traffic turning left

Case Date:

2/20/2026

Tree branches have been cleared from the street but are still blocking the sidewalk on E 2nd St near the corner of Woodlawn Ave. I think it is a fairly important sidewalk as it is close to Harmony School.

Case Date:

3/4/2026

Two drains on city street- E Windermere Woods Dr which parallels College Mall Road -are filled to the rim which means there is dangerous water buildup in the traffic lane. The two drains are not directly in front of condos. They are on Windermere Woods Dr a few feet from the junction with Covenanter near College Mall Road. There also is a green space between Windermere Woods Dr and College Mall Road which now looks like a lake. There also is city owns the land but we mow and maintain the trees. There is a huge drain near the corner of College Mall Road and Covenanter which also is backed up creating the lake.

Case Date:

1/9/2026

Hello! Still waiting for the culvert clean-out on Davis Street between South Washington and Lincoln. It's filling with silt and vegetation and trash, which makes it prone to flooding. Thank you for your attention to this matter!

Case Date:

2/24/2026

Second complaint of residents parking their car on the street in the wrong direction. Also the location of the parked car makes getting out of the driveway via car by the neighbors difficult, thanks.

Case Date:

2/13/2026

The Project School’s student pickup line causes so many issues on Washington and 3rd streets. Especially with the College Ave closure, the 3rd and Washington intersection gets backed up at pickup time. I live on Washington and it took me 20 minutes to get from the light at 3rd and Washington to my parking spot at 2nd and Washington. Additionally, with the College Ave closure, 3rd is getting insanely backed up from College to Dunn/Atwater. This is unsustainable and the project school traffic guiders are making the issue worse.

Case Date:

12/29/2025

Culverts and ditches on both sides not draining properly on hilltop of West Arlington.

Case Date:

2/23/2026

Hello, I am writing regarding a warning citation issued on 2/21/2026 at 12:07 PM by Officer 333. The citation lists the plate number as RW9641. My actual plate number is RW9461. I have attached the following for reference: • A screenshot from the ParkMobile app showing 28 minutes remaining at the time • Confirmation that the plate entered in the app is RW9461 • A photograph of my vehicle’s plate clearly showing RW9461 • A copy of the warning citation showing the incorrect plate entry When I returned to my vehicle, there was still approximately 30 minutes remaining on the meter. Based on the documentation, it appears the plate number was entered incorrectly and the warning was issued in error. I contacted Parking Services and was informed that the officer likely made a mistake when entering the plate number and therefore issued a warning instead of a citation. If the plate was entered incorrectly and the meter was active, there should not have been a warning issued at all. Please confirm that this warning will be removed and that no record of violation will remain associated with my vehicle. Thank you for your assistance.