Resident called in complaining that her trash wasn't taken but the stickers were. SW spoke with resident and advised that trash was not taken because it was severely overweight. SW offered one courtesy pickup for resident but would not do it again. DF picked trash up stating that the can was almost full with water in addition to the trash and had to be drained of water prior to being moved.
Resident was issued with Non-Collection Notices on 4/26/2011, 5/3/2011, and 5/3/2011 for trash exceeding 40 pounds. Resident's trash was not picked up at those times.
Exceeds weight Limit of 40 pounds. 956
Exceeds weight Limit of 40 pounds. 956
Bags/cans must have sticker attached. Exceeded weight limit of 40 pounds. 956
Customer does not feel her water bill could be $68.76 for 1 month. She would like her account reviewed by USB Subcommittee.
bags must be stickered
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bags must be stickered
bags cans must have sticker attached