closed #22794
Yard Waste
703 WESTWOOD
- Case Date:
- 4/18/2008
no stickers
no stickers
65 lbs
exceeds 35 gal
Trash
We’ve been moved out of our apartment since Halloween of 2021. We moved/transferred our Duke Energy to our new location, however the move service did not shut off our old account. We did not know until last month. I called the arch apartments to have them take the bill back into their name. They did that but the bill got pushed onto my new account. The arch didn’t absorb the bill. The Arch is getting demolished and has their phone disconnected.
Subscriber admits late payment of bill caused disconnection. Bill was paid, she requested reconnection to expanded basic service (was specified). Was only connected to basic service. Says CSR Jennifer Lane was rude, told her she'd have to pay for another visit to have expanded added, told her she was previously getting expanded w/out paying. Subscriber says she didn't realize this, it wasn't her fault, nonetheless she asked for expanded when she paid her bill.
SEWER ODOR STILL THERE
Structure fire. May require bldg permit.