Case Date:

7/2/2024

I discovered that AEG had drilled through my sewer tile after calling plumbers several times to fix sewer blockages. On April 9, 2024, I contacted Eddie Helmondollar and his supervisor Dave Craig (cc:ed above) with pictures of the damage and a copy of the invoice I paid to the plumbing company ($2250). Dave says that he has repeatedly contacted Accounts Payable to check on the status of my claim. But despite my regular requests for help, I have not received any assurance the claim is being processed or when to expect the reimbursement. It is now July—3 months since I alerted AEG to the problem. Please assist me with this request. Thank you for any help you can provide. Terri Cramer 2421 N Skyline Drive (Lower Cascades neighborhood) Bloomington, IN 47404 312-420-0267 (text/cell)

Case Date:

7/9/2024

During heavy rains, we have been having sewage backing up into our basement. I suspect the cause may be rain water entering the sewer system through this manhole.

Case Date:

3/24/2020

Third year in a row (2/8/2018 # 163027, 2/8/2019 #167355), when the fatberg grows just downstream from me, the city delivers hundreds of gallons of sewage into my basement. This year was a new high water: 6-7 inches. It is sewer, not my house backing up... It is because of a flaw in the connections just downstream from me. The city has closed the previous reports as "Resolved" without my consent. This is obviously not resolved. I'd much rather have Bloomington spend money on fixing this, rather than attorney fees, but without quick resolution, this year, I will proceed.

Case Date:

8/2/2024

Following the fiber optic utility work done the week of July 23rd we are experiencing bubbling and slow drainage and back flow throughout our house. We have ran snakes through the drains and have found no blockages within our property.

Case Date:

8/7/2024

The woman's restroom on the second floor of City Hall, bathroom stall #2, has been having difficulties flushing for the past few months. Had to flush four times to get anything down

Case Date:

2/16/2024

See case #187164: Water is still flowing from house. The stream begins in the alley coming from the NE corner of the house, then moving south down the alley to Cottage Grove. The sewage water then travels east along the north edge of Cottage Grove to Lincoln. The sewage water then forms a pool on the NW corner of Lincoln/CG. The sewage water then crosses CG and travels south along the west edge of Lincoln until it meets 10th Street, where it crosses Lincoln to the NW corner of Lincoln and 10th, where is has formed a second pool. The property owner claims there is no water coming from their house. Please test the water for microorganisms and when the tests come back positive, inform the property owner of their obligations if they want to continue to rent out houses that used to be people's homes.

Case Date:

6/26/2022

2 electric bikes. First completely blocked sidewalk. Now have fallen over and are partially in the street.

Case Date:

8/19/2022

Bird Scooter was dumped in front yard by mailbox

Case Date:

3/16/2023

Lime scooters have been thrown on the edge of my property and have been left there for over a week. I would like someone to come remove them. I am 80 years old and I try to take care of my property but I cannot move them myself. They should only be allowed to be parked on public property, not private property.

Case Date:

3/22/2023

Lime scooters continue to be thrown on her property, which is private property. She thinks it's her neighbors who always have visitors coming/going at all hours. She is 80 years old and can't remove them on her own but she doesn't want them on her property. Believes people shouldn't be allowed to park them on someone else's private property, only on public property.