Case Date:

4/1/2026

There is a row of storage units immediately to the south of my apartment at Brandon Ct. There is a space between the units and a fence that is supposed to be maintained by Henderson Court. As you can see by the photo (I can provide more), it appears that unhoused people use it as a place to sleep. The area is strewn with trash, and mattress/foundation, and I would suspect that drug activity is or has occurred in the space. Furthermore, several packages have been stolen off of my stoop by occupants of this space. Clearly, this poses a health and safety hazard. I ask that the City investigate the area and assess fines and other sanctions against Granite, the listed property owners or managers. In addition to clean up and possible environmental remediation, I want the area secured in such a fashion that in the future no unhoused people can reoccupy the space. The Department may also need to contact Henderson Court for erection of a fence that denies access for the length of the fence that serves as the property line between Henderson Court and Brandon Court. I would like the City

Case Date:

4/6/2026

A lot of trash between wooden sidewalk and 2nd St., just east of Rose Avenue. Photo is looking east, but not much trash is visible in it.

Case Date:

4/14/2026

Looks like her dogs have gotten into the trash, she also just leaves the trash cans on the sidewalk. The trash has been there since Friday April 10,2026. It started at the other side now it’s where it’s shown in the picture.

Case Date:

4/15/2026

The location is 304 - 306 N. Jefferson. These yahoos can't seem to get their bins to the curb on trash day, but they have piles of trash between the buildings.

Case Date:

2/17/2026

Manhole is no longer able to be correctly and safely seated. My friend just fell down it, he is okay tho. It has also messed up my parents brand new Toyota and they are not happy. The picture I sent is it just sitting on top, if a car hits it in will turn and or flip.

Case Date:

3/31/2026

Hello City of Bloomington, This is Froozan I think you may know the girl who was coursed from early age and since she came to this city. Please help me stop IU and IUH who is doing politics on us brown people and pushing us to hurt each other and family. they keep me up at night and try to make me talk so they can use me for politics. I am single brown women who is trying to work and to stand on my own but this town is not letting me they keep pushing me to go up on politics without talking to me they only do it by signs and cars which is so overwhelming on me and scary and lonely I cannot talk about it to anyone because they call me I am crazy and that I should go on medication ( I am not crazy) they do it on pourpes so they can keep me sad and crazy it feels so lonely that I want to leave this town and country but I know they will find me and I am also a mother first and no I am not suicidal but they make me one... please make them stop please make them stop both of them Democrats and Republicans They are both doing bad things to me and keep pushing us to go up which I don't understand what is UP means in this town. I don't want to go up I don't have proper education or a college degree for politics please have the people who already work for politics and getting pay for it to do it please stop them to make us do it it is a lie and they keep pushing us to hurt our family but its a big fat lie they are manipulating us so they can control us by saying ( ho you hurt this person now you have to do more hurting) please please don't make me lose hope in this town. thank you.

Case Date:

4/3/2026

Despite the BHA making multiple efforts to ask the resident in 918 to stop allowing multiple guests to chainsmoke cigarettes and other "combustible materials" given that this is a non-smoking building, I have a documented medical issue, and the presence of oxygen tanks, the resident in 918 continues to allow guests to smoke. The office offered to transfer me to a different unit, but upon receiving the key after signing the lease, the unit had serious water damage and heavy mold. I am not able to move into the new unit until those issues are addressed. Resident in 918 continues to allow smoking day and night, high foot traffic, and sits with his door open all day waiting for me to come and go so he can make comments to try to get a reaction out of me in retaliation for the previous report. This is a follow-up to that previous report. Thank you.b

Case Date:

4/9/2026

-This house/property has been unoccupied for the ENTIRE ~20 years that I have lived on the adjacent property at 2618 S Milton Dr. -The house is deteriorating. No maintenance has been done to the house for ~10 years. -The garage, as you can see from the pic, is dilapidated and likely on the verge of collapsing. -The back yard has been growing wild/is with no maintenance for ~10 years, with a large portion being a thicket of Locust and other small trees. -There are very large Silver Maple trees that are a significant hazard to neighboring properties. -The garage, area under the decaying deck, etc. are almost certainly providing shelter for rats, racoons, skunks, groundhogs, etc. The blight seen here is unacceptable in Broadview which has become more a very nice, presentable neighborhood in the 20 years I have lived here.

Case Date:

11/17/2025

We live in Hoosier Court Apartments, Unit HC 503, managed by Hunter Bloomington Properties, and we are reporting an unresolved water issue that has caused extreme billing and financial hardship. At the end of August and beginning of September, the water system for the entire Hoosier Court community malfunctioned. During the repair, the leasing company’s maintenance workers intentionally released a large amount of water from the pipeline located directly in front of our unit. This caused significant water wastage outside our home, completely outside our control. Before this incident, our average water bill was around $170. Immediately afterward, our bills increased to: $250 for August $936 for September $922 for October We contacted the leasing office multiple times by phone, email, messages, and about seven in-person visits. They delayed responding and eventually offered only a $550 refund, even though the excess charges for September alone were around $850–$900, leaving $300 still unresolved. For October, they told us they “cannot promise anything” and have provided no solution. To verify the issue, we contacted City of Bloomington Utilities, who gave us access to a usage portal. The portal shows our line is using about 50 gallons per hour continuously, which the city confirmed is not possible for normal residential use and indicates an ongoing leak/outflow in the line connected to our unit—not inside our apartment. Despite this, the leasing company insists there is “no leak,” will not fully reimburse us, and has not addressed the problem. As a result, we are being charged around $1000 per month for water we did not use and cannot afford. We are requesting HAND’s assistance because the issue is occurring outside our unit in infrastructure maintained by the leasing company, and all attempts to resolve it directly have failed.

Case Date:

12/14/2025

Auto pay failure. I am signed up for Auto Pay. Every time I log in to my account, it says I am signed up for Auto Pay. But the city keeps failing to collect that Auto Pay payment and charging me late fees for bill that are approved to Auto Pay. If someone can address this matter, I would appreciate it.