Case Date:

5/16/2002

The person who called says that this a vacant lot and has not been mowed yet this season.

Case Date:

5/16/2002

Customer called Insight to downgrade from Classic to Basic; her bill read "change of service upgrade $13.95"; cust. called Insight to question bill and was told it was to cover the cost of the tech site visit. Cust. feels she is paying more to pay less; she wanted to downgrade for financial reasons, and instead she paid the cost of a full month of service.

Case Date:

5/15/2002

no sticker

Case Date:

5/15/2002

no sticker

Case Date:

5/15/2002

brush not tied

Case Date:

5/15/2002

too heavy; brush not tied

Case Date:

5/15/2002

too heavy

Case Date:

5/15/2002

no sticker

Case Date:

5/15/2002

There is a line of sight problem for traffic going eastbound on 15th Street turning to go north on Walnut Street. There are tree branches that hang over the road and block the view of the driver.

Case Date:

5/15/2002

Back yard not mowed.