Case Date:

10/19/2000

Missed pick-up/trash

Case Date:

7/13/2000

Mr. Gaber would like his cable buried. His cable was accidently cut by his gardner and Insight came out and repair his line. However, his cable has remained unburied for 10 days. He has attempted to call Insight regarding his unburied cable but is always put on hold. He stated the last time he called Insight he was holding for at least 7 minutes before hanging up. He also stated that he didn't appreciate listening to one commercial after another holding for a customer service rep.

Case Date:

3/16/2016

Inside the storm grate, bricks are starting to come off from the backside.

Case Date:

3/30/2006

faxed ddh/ missed pick-up/trash; 1 black bag of cardboard w/$2 sticker.

Case Date:

3/12/2009

exceeds can limit

Case Date:

9/1/2011

Exceeds can limit of 35 gallons. Unacceptable container/please replace. 956

Case Date:

1/19/2001

*Called into Martin/Dirk/Missed pick-up/recyclling: All Southern Oaks Dr needs recycling picked up.

Case Date:

6/4/2020

The wheel from our gray trash container has broken. See photo. We request delivery and installation of a replacement. The container is in our driveway by the garage door. Thank you.

Case Date:

10/5/2023

Dangerous biking behaviors on walking/biking trail between Olcott Park and Sherwood Oaks Park. Can signs be placed to instruct cyclists to 1. slow down for pedestrians 2. signal by bell or voice if passing from behind 3. be prepared to stop should it be necessary. A woman and her daughter came down the path at a high speed, did not announce their presence, and almost ran over our 5 year old granddaughter. Education concerning bicycling etiquette might help. Please forward my note to the appropriate department if this is not the correct contact for this type of suggestion/complaint. Thank you.

Case Date:

1/3/2004

complained about trash route cancellation and city website reply-explanation of cancellation policy and attached relevant website pages