Case Date:

11/24/2025

The Duke Energy power line at this address has a dozen pair of shoes hanging off it putting service in my neighborhood at risk. Please have Duke remove them.

Case Date:

11/25/2025

The HOA at Wilmington Court is in need of reinstalling new wood timbers borders along the front of this building. We are not able to fit a timber along the front of this area because it appears this water meter cap has slid down almost to the sidewalk. The identical one on the other side of this entrance is quite a bit further up in the bed. Can we please have it looked at? Thank you! Abby Seifers, Wilmington Ct HOA Board Member

Case Date:

11/24/2025

#206651 was closed by Rob Council with this note: "Addressed issue with property owner. Will follow up." What does this mean--that Rob will follow up or that the Homeowner will follow up? It has been 30 days since I mailed the owner a certified letter and 19 days since I filed a nuisance complaint. The "resolution" of the report tells me nothing. Did the owner say that he would remove the dead parts of the tree? Does the city agree that it is dangerous? I am no less worried today than I was 4 weeks ago, but the case is closed.

Case Date:

11/28/2025

Dollar General shopping cart has been abandoned in the yard by someone at Crawford. Sitting in the grass between Crawford and Timber Ridge off of Henderson St

Case Date:

12/4/2025

I had called the sanitation dept phone number this morning as our yard waste can wasn't collected this week. After listening the to the message about yard waste on the phone automated machine I realized I wasn't sure if pumpkins were collected or if I was over weight on the re usable can. I called to connect to a representative and I regret I didn't get the gentleman's name at aprox 0755 am on 4 dec. He was extremely helpful and I was looking for a place to leave a compliment for dept employees. I don't want to say the bar is low because it devalues my intent but I really appreciate the person answered the phone promptly, inquired into my problem, and immediately offered a solution all while being polite and professional. I wanted to say thanks and thank the employee for their civil service. I'd prefer this not be part of public record or anonymized if used as such. Permission to publish or share any personally identifiable information not granted.

Case Date:

12/3/2025

I live across from Rosehill and walked into town today. Many of my neighbors had not yet shoveled their walks, making me walk in the street, which is never a great idea. The worse address was 516 W 3rd, but there were many bad sports between my house and downtown (and some bad spots downtown). It’s been more than 24 hours since the snow stopped. Please remind people about the snow removal ordinance, and please do a much better job of enforcing it. Thank you.

Case Date:

12/2/2025

The construction site flood lights are left on all night, pointed into the houses. It is causing it to look like daytime at night time. Is there anything that can be done about it? No one is present working on the site until 6 am, but these lights are blinding.

Case Date:

11/25/2025

I was walking my dog in this neighborhood recently and I was surprised to see speed bumps on this block — it’s a narrow street, barely used, and you can’t get any speed because you have to turn at either 6th or 7th. I asked a neighbor why the city installed these and was told a new resident installed them on their own. Is that permissible??

Case Date:

12/7/2025

I live at Union at crescent I am having an issue with a tenant that lives on the third floor apartment 301 him and his kid are very loud I have asked the man several times to keep the noise down and his response is I'll mace you if you come to my door he's also threatened my wife to mace her he's threatened to have his girlfriend or wife beat up my wife because we're telling them to tell their kid to keep the noise down I live on the first floor I can hear them on the third floor there's nobody that lives on the second floor above me and this has been going on since I've lived here

Case Date:

12/9/2025

I have signed up for online access, but to date I am not getting my bills online. What do I need to do?