Case Date:

1/14/2025

We have a very large past-due balance on our bill that doesn't make sense to me. We have paid the bill on time every single time since we moved in august 2023. In November there was a leak and we got a statement credit to cover that cost which reduced the bill to zero for that month. but Since then, there has been a large past due balance that I don't really understand. Whatever information you can provide me would be great thank you

Case Date:

5/25/2011

Courtesy Pick up. Resident originally stated that recycling was out by 7 am then that it was out when everyone else's was out. I explained to resident that it had to be out by 5 am and no later. I advised resident that we would do one courtesy pickup but would not be able to pick up again. BC picked up.

Case Date:

3/30/2011

Courtesy Pick up. sent keven and larry resident said we missed him

Case Date:

9/28/2010

Recycable items not properly sorted.

Case Date:

12/15/2011

Resident states that trash and recycling were both not picked up but didn't leave a phone number for me to verify the time that they were set out. Kody Starks went ahead and picked up the items.

Case Date:

8/17/1999

P, C, G, S

Case Date:

5/6/2019

Hi, W 3rd just before Roselawn cemetary, there is an alley that leads to 4th St. It would be great to have a sign that faces W with a bike on it pointing toward 4th St. It would help bicyclists coming from Patterson addition and the soon-to-be affordable project at Walker, cycle on 4th St to town and IU rather than going the wrong way on 3rd Street. Thanks for this ureport.

Case Date:

11/8/2010

Recycable items not properly sorted. crew did not take 939

Case Date:

2/23/2009

80 lbs

Case Date:

9/2/2008

no sticker