Case Date:

5/6/2024

Large deep potholes

Case Date:

4/12/2024

Multiple potholes in this area.

Case Date:

3/29/2023

A homeless camp has been set up in the woods along the creek just off trail. Take the double wide trail from parking lot and go right or north on another double wide trail to the creek and camp will be visible.

Case Date:

2/6/2023

There is a large tree down across the trail connecting S Basswood Drive and the Twin Lakes Sports Park parking area. I understand the trail may or may not be "official", but it is a well utilized connection by the community regardless and the trail is in good shape besides this downed tree. I was wondering if parks would be able to cut it up to clear the trail as our run club may be utilizing this trail for our route in March? Approximate location of downed tree shown on attached map. Thanks!

Case Date:

11/2/2017

Attn Phil/ and ED, I have doubts a foot more will be deep enough. I have heard the roar of racing water in my backyard. It has moved some of the 30 to 40 pound stones I have placed to slow the erosion. Please consider a deep ditch. Thanks

Case Date:

5/30/2024

Water fountain was turned off. Please turn it back on.

Case Date:

4/11/2023

1. one-way sign on SW corner is obstructed by pole-saw someone turn right off Atwater yesterday. 2. Can walk symbol flash across Atwater (south side) regardless of if someone hits the button? It's same pedestrians as Indiana/3rd intersection, and that one always shows "walk." Feels safer if they had the same behavior! Thanks :)

Case Date:

1/9/2025

First, I want to thank you for keeping up with the snow and ice removal over the last several days! I know the city has been extremely busy clearing the snow and ice, and I cannot overstate how much your efforts are appreciated! I do, however, want to alert you to an issue that I've noticed at several intersections/crosswalks in this area. I noticed this issue at both the intersections of Henderson & Atwater and Henderson & Smith (hence why I've chosen a location between the two). I've attached a picture of the intersection at Henderson & Smith [taken at around 10:20 this morning, facing East] to illustrate. These sidewalks have been cleared in one direction (generally toward campus), but the sidewalks that run East/West have been completely blocked off. The ends of these sidewalks are blocked by piles of snow and ice that are 2 or 3 feet tall - taller than the fire hydrants (see picture). This means that anyone who needs to use the sidewalk has to walk out into the road in order to cross the street, which puts both pedestrians and drivers at risk, especially when the rest of the street is covered in ice. Additionally, this is a HUGE accessibility issue - anyone who has mobility issues and/or uses mobility aids, has a service animal, or is similarly impacted by blocked sidewalks will be greatly impacted. These piles of snow will only get worse with the impending snowfall tomorrow, and these will be even more of an issue. Again, I completely understand how busy the city is, and I imagine you're getting similar complaints every couple of minutes. Clearing one sidewalk, however, should not be at the detriment of another. Thank you for your time and your efforts!

Case Date:

2/21/2025

Very icy sidewalk, have to go very slow or walk around in snow.

Case Date:

6/11/2025

Potential fire hazard caused by plant overgrowth. Severely overgrown grass/plants between the public sidewalk and the Henderson Crossing apartments (the building closest to the intersection of Atwater and Henderson). Several are long enough to drape over the sidewalk. There are outdoor AC/condenser units next to the apartment building, but they're almost completely covered by the grass/weeds. Some of the weeds are taller than the condenser units. General recommendation is to keep 1-3 feet of clearance around these units to prevent objects from blocking the intake for these units. Maybe there's some sort of guard preventing the plants from actually blocking the intake, but I couldn't see any - I only knew the units were there because I could hear them, they're almost completely concealed by overgrowth. (Info current as of early this morning.)