Case Date:

8/12/2019

Hi - On July 26, 2019 I tried using the Park Mobile app and got a message “Your account is suspended”. Apparently my credit card had expired so I deleted the card and added back a valid card, but still got the message. I gave up on the app and paid $1 into the meter. Yet, I was still charged the $1.50 by Park Mobile so apparently the app started a session for me without notifying me. Interestingly I never had to cancel the parking session (since I didn't know I had one). I submitted a trouble ticket to Park Mobile (also July 26), and finally today (approx 6 weeks later), finally got a response from them that they have no responsibility for refunds. It's only $1.50 for me, but I'm sure other Bloomington citizens are getting charged for an error in the app. I'd personally also like my $1.50 refunded please. Also, the current approach for requiring the user to manually stop the parking or get charged for 12 hours feels like a bit of a revenue scam. Not sure if that's Bloomington policy or Park Mobile, but I'd like to see it changed to allow the user to pre-set the timeframes. I've used Park Mobile in other cities and you can pre-set how many hours you would like to park and then update as you go if needed.

Case Date:

11/30/2012

Left turn signal is stuck as if car is in turn lane at 1st st and Walnut facing east. On coming traffic have to wait needlessly. Location map is difficult to use. Please offer alternative input methods also.

Case Date:

7/31/2019

Potholes & cracked pavement at 10th & Jordan--the north crosswalk.

Case Date:

2/2/2019

There is a giant pothole if you’re driving south on cory Lane between 3rd street and Bloomfield. It is on the crest of a hill and you can’t see it til you’re on top of it, so people swerve around it and almost hit other cars in the other lane. Please address. Thanks!

Case Date:

2/13/2020

Giant potholes open again on South Cory Lane. Really, really dangerous as cars veer into other lane to avoid. Serious hazard.

Case Date:

5/18/2012

Someone painted a penis in yellow on the back window of my 1998 Chevy Cavalier and wrote "Call me maybe 812-339-2260" in red paint on the side window. There were also yellow penises painted on the windows of two other cars. One was a Honda SUV and the other was a BMW SUV.

Case Date:

12/28/2012

612 w 4th

Case Date:

1/3/2018

The 'bicycle lane' sign is down at 17th and Indiana.

Case Date:

9/21/2012

alley off of Curry Pike before W 3rd that goes into Highland Village: The rental store often blocks the alley with their van almost daily. Also, the laundry mat blocks the alley with cars and uses the whole alley with about 5 people sorting clothes on a weekly basis.

Case Date:

2/20/2018

L turn signal does not work to turn Left onto 10th street from union