Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.
DIRTY WATER
Mr. Ashba stated that he tried Thursday and Friday (12/23 &12/24) to contact Insight, with no response. Mr. Ashba stated that the voice mail did not answer, the phone just rang. Mr. Ashba's complaint is that he purchased a new VCR plus and according to the owners manuel he must contact the cable company for the channel codes. Mr. Ashba has been disconnected for nonpayment for 11 months. Customer service reps. helped him get his VCR set up and explained that there is a 24 hour answering service.
fruit tree in quad has fungus that needs to be sprayed, the tree needs to be pruned, was sprayed for bugs
Streetlight out at the corner of 200 S Rogers and W 4th Street. Reported to Chris Smith.
4th Street trail between Roosevelt and Bryan is overgrown and difficult to walk on path due to overgrowth.
Recyclable items not properly sorted. Must be sorted for pick-up 945 las
Recyclable items not properly sorted. Must be sorted for pick-up 945 las no courtesy p.u. sending another magnet w/ a brochure for resident.
Citation #25204400447 issued 2/7/2025 to my vehicle a silver Subaru Forrester for $30.00 indicates that I did not pay to park. I have enclosed my receipt that I, in fact, DID pay $3.50 for up to 9:14 pm and I also have my receipt from Discover card showing payment to Park Mobile starting at 6:14pm for $3.50 but wasn't able to include more than 1 photo. I have other photos of proof, 1 with details that I had paid from 6:14-9:14 but we left around 7:30. Another one sent at 8:59 pm from Park Mobile that my session was about to expire. At that time we were already home. We are elderly and obviously handicapped, please take care of this issue. Contact me at 812-345-5677 if you need further proof that I paid to park. Thank you, Susan Cassell