Water Utility Problems
817 N Park AVE
- Case Date:
- 10/22/2025
There is a relatively large water meter lid (maybe 18" in diameter) that is crooked and now stuck in an awkward position. It is located on the east side of Park about 40' south of 12th Street along the ROW. Since there are no longer buildings at this location (it might have served the old laudromat), it's possible this meter is no longer being used. If so, maybe the pit should be filled in. The way it is now, someone could trip on it or step into it or an animal could fall in and get stuck. It has been loose for at least several years and we have repositioned the lid every time it became uncentered, but this time it is locked in place and we cannot (meaning, we do not want to try to) fix it.
Potholes, Other Street Repair
800 W 11th ST
- Case Date:
- 10/22/2025
I’m very grateful for the new paving of 11th St. They’ve placed what I think are temporary yellow lines to mark the center of the street. Unfortunately, they’re marked them too far to one side so it doesn’t allow for people to stay in their lane and avoid the cars parked on the side of the road. I’m hoping the final lane lines will be moved over to give enough room for cars to park and for traffic to pass those cars without having to cross the yellow line. There appears to be plenty of room on the other side of the road if the lines are moved over. Thanks!
Parking Permits
302 N Walnut ST
- Case Date:
- 10/23/2025
The Monroe County Health Department purchased garage vouchers some time ago for customers, patients, and visitors. I'm not sure if they're garage specific, but they were being used at the Walnut Street Garage. I have attached a copy of one. They do not expire until the end of this year, but this week two different people have tried to use them in the garage and they did not work. They had to get someone to let them out. We are hesitant to give them out now as we do not want to tell people they can use them and then have them not work. Can you see if there is a problem with them even though they haven't expired, or is there something else that they need to do upon exiting to get them to work? Thank you for your help!
Trash
1026 W Kirkwood AVE
- Case Date:
- 10/23/2025
This individual has left wooden planks and other miscellaneous trash sitting outside for several months at a time instead of disposing of it properly. At times, the wind has blown trash into my yard. There is clearly some interior renovation happening inside, but the actual work is far and few between. In the weeks/months nothing is happening, this is what it looks like. During the summer months, weeks would pass before the grass was mowed. All in all, the property is not being maintained properly. I have additional images I can share, but the uReport system only allows me to include one.
- Case Date:
- 10/23/2025
The sidewalk on Grant St consistently has trash and recycling bins that are out for multiple days, into weeks. This house/apt in particular usually has their bins blocking the sidewalk.
- Case Date:
- 10/23/2025
Just a reminder about several complaints that are now two months old and are still active problems, all about couches on porches:
E. 6th: 420, 424, 426
N. Dunn: 317, 319
E. 7th: 317
N. Grant: 501, 551
E. 12th: 313, 316, 319
Website & Web Services Feedback
401 N Morton ST
- Case Date:
- 10/23/2025
Will you *please* re-enable the map feature on uReports? See case# #206286. It is understandable that it needs to be upgraded/"rewritten" - it has been a bit persnickety lately - but why not keep the one that's been used for a long time by a lot of people until you have a new one to replace it, rather than just disabling it while you figure out how to improve it? It makes *zero* sense to turn off a functional and useful feature that needs some updating while it still works fine, and not explain fully why that was done.
- Case Date:
- 10/23/2025
they are so loud all the time, either screaming profanities or just screaming or playing music too loud. i can hear it across the street in my apartment. the music isn’t even good. they hit the building we live in with golf balls. when they throw parties, all of the people are in the street and in front of our building because they’re so drunk and there’s no room for them. they attract motorcycles and humongous trucks that rip up and down the one way street we live on. i’ve lived here for three years and they are by far the worst they have ever been this year. i can’t do homework or sleep without headphones. please, please help