Case Date:

2/13/2003

faxed ljl/ missed pick-up/trash

Case Date:

2/13/2003

Letter stated he wanted to complain about higher bill and extra charge. Did not understand why letter was not sent previous to sending out statements.

Case Date:

2/13/2003

Ms. Hanner requested an adjustment on her bill. She was in Florida for Christmas. Unit in toilet tank broke and water ran for most of three weeks. Cost $58.73 to repair. Her water bill was $516.94. She wants an adjustment.

Case Date:

2/12/2003

faxed RH/ Missed pick-up/recycling: called left a message on voice mail He said he watched the crew fly by his house with out stopping for his recycling Please get Rosha

Case Date:

2/12/2003

STORM DRAIN IS CLOGGED

Case Date:

2/11/2003

faxed RH/ other/trash/ She called and said that she missed the truck ask if we would do a pecial pick up I said probably not but she wants it picked up or the director to call her. Rosha

Case Date:

2/11/2003

main complaint is number of junk cars and motorhomes on this property behind their fence. there is one vehicle for sure parked on the grass. states owner has died and believes son is renting out a part of the house and/or one of the motorhomes to a person. possible unregistered rental as well. property is a duplex 344-346 S Buckner

Case Date:

2/10/2003

itesm not included in program, items not properly sorted

Case Date:

2/10/2003

recycs and nonrecycs mixed, items not properly sorted, items not included in program

Case Date:

2/9/2003

Emergency water shutoff.