closed #105837
Trash
821 S Whitley DR
- Case Date:
- 5/8/2002
faxed 5/8/02/kb/missed pick-up/yard waste not notice , not p/u
faxed 5/8/02/kb/missed pick-up/yard waste not notice , not p/u
missed pick-up/trash: resident states that one can was not emptied.
faxed ddh/missed pick-up/yard waste
faxed ddh/Dirk/missed pick-up/yard waste/ ydwaste was not picked up last week because she did not have appropriate containers. She has paper ydwaste bags. Still not picked up - no notice- please let us know if problem.
trash mixed in; non-recycable items
too heavy; container not drained
no sticker
no sticker
over grown yard
Customer is forced to get an analog box to receive cable services; not only is Insight forcing her to rent the box, but Insight has made it very difficult to arrange for the box to be installed. An arrival time for a tech cannot be guaranteed; cust. waited from 8-12 and was then told she had the wrong date. Customer feels Insight is forgetting that she is the customer, and Insight is the service provider.